Honolulu, United States
1123 11th Ave Ste. 102
N/A
+1 8087347007
They washed my hair before bleaching it and left for lunch while the bleach was in over processing it so bad and I feel like they did it on purpose. Go anywhere but here. They next few stylists that saw the damage said it hurt their heart because they could tell my hair is easy to process and there was no need to damage my hair.
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My hairstylist Mr. Ssoonie is the best! I been going to him for the past year for haircuts, frizzy style perms and hair coloring. He gives really good suggestions on the proper hair style based on your features and looks and always make you look great. I highly recommend him if your looking for a great hair stylist!!!
I ended up here because my hairdresser was off the island for a month. Now, let me say this: TEACH YOUR STUDENTS ON HOW TO MANAGE ETHNIC (BLACK) HAIR! My experience wasn’t so good, I had a lot of patience mainly because cutting my hair was not included in my scheduled service and I understood it’s a learning environment...BUT to not know the basics of managing ethnic hair is atrocious! I think it’s important for hairstylists to know ALL hair types, especially today in 2019! Being that I made my appointment a week earlier, a true student would have researched to the T her upcoming task/client’s needs. You become well rounded in your craft! Understand the process of applying a relaxer, detangling the hair before you commence to blow-drying it and lastly, make your client feel comfortable by striking up a conversation! Nothing more awkward than someone doing your hair and their customer service skills are non-existent! You’re not doing a mannequin’s hair, it’s okay to speak, that’s how you build clientele TBH, it’s your rapport! This business of hair and beauty is SATURATED with too many ‘stylist’ but only the diverse and skillful ones survive and actually make a great living doing what they love and it shows!
My experience here was AWFUL! (I have black hair) and the students had no idea what they were doing!! She used so much shampoo and dried out my hair and proceeded to blow dry it as she combed it out!!!!!! I was disgusted! My hair looked terrible and I had to immediately go home and fix it! As she was doing my hair another student kept coming over and looking. The person doing my hair kept asking her “am I doing it right” and the other lady said “yeah I know someone who’s black”. Are you kidding me?! Do not touch my head unless you know what the hell you are doing. They put no moisturizing product in my hair or anything! My sister was with me and her hair looked terrible as well. She was supposed to get a trim but knowing how clueless they were she didn’t let them cut a thing! I am seriously appalled that even the advisor said not only nothing but that it was good. Teach your students how to do black hair! If you don’t know, don’t do it! Would you do surgery if you didn’t know how? NO! The same applies to my hair that I have spent YEARS nourishing and taking care of. To have some idiot ruin it. I will NEVER go back. If you have black hair I suggest you don’t too.
Jayste is the best with hair color. I always have a pleasant experience with her and her customer service is excellent.
Before I came here I had only gotten highlights once and had a terrible experience so I was very nervous to try again. From the second I walked in and was greeted, my worries went away. Amazing customer service and great atmosphere! My stylist was super friendly, made sure I was comfortable and not waiting long, and continuously offered me water or whatever I needed. I got partial highlights and it took a little longer than I expected but I’m super happy with how it turned out and I have zero complaints about my first time experience! I will definitely be coming back in the future. :)
I had a great shampoo, blow dry, style here.l
I have been coming down to Paul Mitchell the School for over a year now, and I love that I am helping future professionals in their journey! The staff/students are always polite and so eager to make you look your best. I have never had any problems with a bad haircut or color, and I love the treatment I receive...every time! Understand that they are students and will leave eventually, but they always pass you onto someone they would trust. Today was my first time with Emily and she was very attentive and thorough. I recommend The Paul Mitchell School to anyone and the pricing is great too!!
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