Pawleys Island, United States
14427 Ocean Hwy H
$$
+1 8432356500
N/A
Wheelchair-accessible car park
My experience here started off quite well actually, took care of my reservation over the phone the day before my vacation, rented a bike for the week and it was delivered and waiting for me by the time I arrived the next day. Went on two 20 mile bike rides without incident then on my 3rd ride in the last .5 mile of a 28 mile ride the front wheel all of a sudden failed. It was a freak occurrence no doubt, something I had never seen or experienced before, but nonetheless happened and threw me from the bike, leaving me with some lovely road rash a cracked rib and a broken Apple Watch. After I carried the bike the rest of the way home (it was unrideable). I called and left a message at the shop letting them know what happened, and that they should call me back and let me know how they wanted to proceed. Again, the call back was good, they offered to come pick up the bike and drop off another one for the duration of my stay, which they did quite promptly. The man who came to switch them out was also quite nice. Then I get a phone call from a man with a heavy Irish accent named Jack. He asked me for some details about what happened, which I recounted as best I could, having been riding the bike alone at the time. Immediately he called me a liar and said he “didn’t believe me” and that something like that happening is more or less impossible. I told him I wasn’t going to argue with him and asked him what he wanted from me. I hung up on him when he decided to start laughing at me, thinking I suppose, that this was funny. Jack never called me again, but today I see a charge for 84 has been taken out of my account by Cyclopedia, no explanation of the charge or repairs was given, they just went ahead and charged me what they felt like. I certainly will not be using this shop again, and I would suggest if you’re reading this that you look elsewhere as well.
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Great place to rent bikes if near Litchfield Beach. Beach cruiser has 3 speeds option as well. They also deliver and pickup.
Great quality bikes. We had no problems. Very professional company, will definitely use again
My wife, son, and I were camping at Huntington Beach State Park, and we decided at the spur of the moment to rent some bikes. Cyclopedia made is super easy to set up over the phone and delivered to the park within an hour of calling. They really have the convenience piece of things dialed in! The bikes were in great shape, and we rode non-stop.. Everyone we dealt with, from the first call to the reminder call for our bike pick-up, was kind and professional. We won't be repeating this trip without a call to these folks for bikes and can't reccomend them highly enough!
These guys were very helpful fixing my daughter’s beloved bike. They also have a great selection of new and used bikes. Staff is very friendly and helpful. I always recommend them For bike rentals to friends and family vacationing in the Pawleys area.
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