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Pella Windows & Doors of Santa Fe

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Santa Fe, United States

pellabranch.com
Door shop· Window installation service· Door supplier· Window supplier

Pella Windows & Doors of Santa Fe Reviews | Rating 4.5 out of 5 stars (8 reviews)

Pella Windows & Doors of Santa Fe is located in Santa Fe, United States on 1512 Pacheco St Suite D107. Pella Windows & Doors of Santa Fe is rated 4.5 out of 5 in the category door shop in United States.

Address

1512 Pacheco St Suite D107

Phone

+1 5054744112

Accessibility

Wheelchair-accessible car park

Open hours

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Ana Davis

We recently had all new windows and doors installed by Pella. Kate was the sales rep that assisted us in the beginning. She is knowledgeable, had great suggestions and has a no nonsense, down to business way or doing things. Her expertise was much appreciated. Now for the installation... The entire crew was professional, and had an extensive understanding on the process. The workmanship is outstanding! (There was a bit of a mix up having to do with the interior color of stain, but this was due to the staining process done prior to delivery and it did NOT have anything to do with the installation crew.) Sean was onsite and oversaw the crew. His attention to detail was greatly appreciated. It was reassuring to have his skill and professional knowledge throughout the entire project. The rest of the crew, Ray, Jason, and Donald did a phenomenal job! Each and every one of them clearly take pride in what they do. They ensured each window and door was installed correctly and had a beautiful result! The excellent service didn’t end when the project was over. And that’s what sets the Pella Installation team apart from the rest. Sean has continued to be available and happy to answer questions that have come up. Ray came out recently to assist me with a question I had, and both Sean and Ray are still just as friendly and helpful as they were during the project. THAT is was sets them apart from the competition! I am VERY happy we chose Pella for this project!

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Mike Stout

I have had previous experiences with the Pella product and am sold on its quality and durability. Thus, I want to focus this review on the customer experience. Pella made the window purchasing and installation a turn key experience. The team in Santa Fe helped me select the best product for my needs, promptly arranged for the building permits and then scheduled the installation. I only needed to provide the dates when I was available for the installation. I worked with ST2K installers and Jake was my job lead. The installing crew was extremely professional. They arrived promptly on the arranged dates, were extremely polite – lots of sirs – and presented themselves in a professional manner. I cannot be more complimentary concerning the quality of the work. The crew worked rapidly but carefully, paying attention to the smallest details and carefully cleaning my house after each day of work. I am accustomed to having to clean myself after workers leave, that was not the case with Jake and his crew. The work was extremely complete. They took the time to not just install the windows but to make sure everything was ready for painting on the interior, all puttying, wall finishing and sealing completed. I will be painting the windows myself and I really appreciated this attention to detail. On the exterior the metal work was first rate. My house is shingled, making it difficult to fit the aluminum trim. The crew accomplished this without leaving any gaps or uneven joints. Finally, they sealed the metal trim completely and neatly. I am a very satisfied customer with the Pella product, the sales and the installation service I received.

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Erin Borunda

I was super impressed with the installation crew. They came up to SFe from Abq and managed to be on time both days. They did a great job! They cleaned up, were friendly and efficient. My home is much improved and I’m happy with the work.

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Lew Trowbridge

First class job. Fast and accurate installation. Sean and his team were awesome. I highly recommend Pella.

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George McCaul

10/21/20 window install. 13 Herrada Road, Santa Fe. Project lead Ray Duran. Really great install team. Ray was outstanding. Described everything, check in with me on satisfaction, clean up, on time! The crew of three including Ray should be highly praised. Great employees to represent Pella.

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Maria Navarrete

Sean and his Forman Ray along with their crew did excellent work installing and cleaning the windows that they put in for me. When the work was completed they made sure everything was picked up. Sean and Ray also explained how each window operated. I would refer them to anyone who needs window replacement.

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Susan Friedman

Ray and Jason arrived a few minutes early to install our two replacement kitchen windows. They are experienced professionals who did a timely job, were friendly to have around, good at answering questions, and left only after doing a thorough cleaning with broom and vacuum. They even checked to be sure the window, which we had already been alerted was going to be installed cracked, was on the schedule to be replaced in two weeks. Our new large kitchen window is so much more attractive than the old one and really opens up the kitchen up to the outdoors just as we had hoped.

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Elizabeth

Just had glitch in door handle repaired on my Pella screen door. Eric, the tech who came, was very nice, called ahead, knowledgeable, professional and efficient. He also explained the handle mechanism to me. He was careful with virus safety too! Thank you also, to Contessa who took my call.

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