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Sally Beauty

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Pembroke Pines, United States

sallybeauty.com
Beauty supply store· Barber supply store· Cosmetics store

Sally Beauty Reviews | Rating 3.6 out of 5 stars (5 reviews)

Sally Beauty is located in Pembroke Pines, United States on 452 N University Dr H-5. Sally Beauty is rated 3.6 out of 5 in the category beauty supply store in United States.

Address

452 N University Dr H-5

Price range

$$$

Phone

+1 9544337616

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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Patricia

Terrible customer service with not resolving my issue. I bought items online and want to return in store. The employees tried and couldn’t process it. They told me to call Sally because they couldn’t do in the store. I couldn’t get my items returned. I called Sally customer service said the store could process the return and they can call the store to do it. At that point I left and the store was closed. I want back to a different Sally the next day to get my items returned. Maybe this Sally will know how to do the return. I was wrong. These employees couldn’t process it either. I called Sally customer service while in the store. Customer service called the employee in the store to help them process it. The employee kept saying says invalid so couldn’t give my money back and said could only get a gift card. At this point I took the gift card even though I need nothing from Sally. Terrible company!

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Sandra Moros

The young lady at the store today was knowledgeable and very nice. The service was good. The only problem I had is I feel I should not have to pay for a shopping bag just because the store ran out of its regular bag.

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Susana Castro

I always come to the store because it’s closer to my house but I understand that we are living in a different times but Customer Service should be there number one priority. The manager was extremely rude when I asked her if I can throw some garbage in the garbage can. I understand that right now we have a lot of different guidelines that we have to follow but there’s always a way to approach customers. She needs to understand that I go over there to spend my money. She needs to learn that I don’t have to go and spend my money there that I can go anywhere else. Because of this incident I will never come back to the store again. Because of this incident I will never come back to the store again

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Rachel Panton

If I could give them negative stars I would. Worst customer service. After trying to call all day, I drove to the store and was turned away by a sales clerk who was literally sitting down behind the register on her phone doing absolutely nothing. She told me, that they were pick-up only and that I had to call the store. I let her know that I had called the store several times but was unable to get through. She shrugged her shoulders and told me to come back the next day. I left and went to another Sally's and they did an excellent job. They just told me to call them while I was standing outside so they could fulfill the order.

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ML Rodriguez

Always find what I need here and staff is very helpful.

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