Peoria, United States
8369 W Bell Rd
N/A
+1 6238750200
Wheelchair-accessible entrance
Wow! Just wow!! I'm new to reviews but I had to write one about this place!! I'm in the customer service field as well, so customer service is something I will ALWAYS compliment. Well, I had the absolute best customer service from Ashley here at this location! She greeted me as soon as I walked through the doors....she made sure to assist me when needed and was able to guide me to exactly what I was needing. Customer service, amazing!! But also, this specific location seems to be the most well managed location and smelt fantastic when walking in. I'll be coming back!!
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Paid for VIP, got a poor quality wash. This is my second time taking a vehicle to this location (first was a 2019 White Tahoe) to see if the first trip was just a bad experience. Nope, same spotty work. I know Jeeps can be quite tough to wash, but this is just unacceptable especially since there were two individuals that go over the vehicle with a rag and cleaner. There were still bugs all over the front, dirt spots all over the fenders as you can see in the pictures, running boards, spots on the hood (forgot to document) where there was clear build up of dirt and dust, etc...... I honestly feel this could have been done the same, if not better through a gas station wash. I had to go over the vehicle when I gone home to clean what was missed. Again, I know some vehicles like this may be more difficult, but that's why we pay extra for this kind of service. I still tipped the guys since they \tried\, but will not recommend or return.
When I went into the store it was super clean and smelt great! I was talking to Ashley about helping me set up the Jacksons app on my phone. I highly recommend going and talking to Ashley if you have any questions about services too.
I went to get my car washed today and when I walked into the lobby my first thought was it smelled so clean... When I approached the cashier station, I was greeted by Ashley. She had a great sense of humor and also thanked me for coming in.
10 dollars unlimited car wash a month. Nice deal, free vaccum. They do a good job on the Express wash. Nice if you have a dark car.
Deli
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