Kent, United States
22640 68th Ave S Suite B
N/A
+12066827161
Solid group, great products. Should be everyone's go-to!
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Went there today to buy some trim pieces. When the total was rang up it seemed a little off. I was quoted higher then normal prices on some DB-92 thread and seat clips. While waiting to finish being rang up I checked online and sure enough they were trying to charge me twice as much as I could have bought it for from their own website. Apparently all of their prices are going up if you are not a wholesale buyer and the website doesn't reflect that yet. They honored the price so in that aspect I give them a 10/10 for customer service. In the aspect of me using them for years and now there prices are doubling I give them a 2/5 star. If they want to go wholesale only then that is their choice and I respect that but I will 100% be shopping somewhere else now. Again they were friendly and this review doesn't reflect the employees but it does reflect on the company.
Great service, They have a nice s sample are area to preview, and look through Sample books. My purchase order was large and they had it all in stock and had more than what I needed. Trained staff is familiar with products and eager to help. Know, the return policy changes product to product, especially cut to size orders.
I called and made an appointment. When I got there with my wife and my 5 years old child, I was introduced if I recall to (Randy). This guy has no customer's skill but I gave him the benefit of doubt . After I placed my order, I was told that he will follow up with me the next day . Since I did not receive the follow up call, I decided to call him to check on the status . when Randy answered the phone he seemed cold and not interested in my business . His response to me , I'll call you a week from now or so! It has been 9 days and still waiting for that mystery call. By the way I went through another company and the hall process took less than 15 minutes . Thanks again for wasting my time .
Great products! Amazing people that work there.
If you need large quantity boat or car upholstery supply check them out. Was 15% less than best on line price for large roll of polyethylene foam but since I could drive to pick up I saved 2x times the cost of the material. So huge savings, from 240 to 54.
I could not be more impressed with the customer service and products. I wish I had found them sooner. Thank you.
Deli
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