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Pet Motel and Salon

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Charlottesville, United States

petmotelandsalon.com
Pet boarding servicePet groomer· Pet boarding service

Pet Motel and Salon Reviews | Rating 4.1 out of 5 stars (5 reviews)

Pet Motel and Salon is located in Charlottesville, United States on 1187 5th St SW. Pet Motel and Salon is rated 4.1 out of 5 in the category pet boarding servicepet groomer in United States. PET MOTEL AND SALON is a company based out of 1187 5TH ST. SW, CHARLOTTESVILLE, Virginia, United States.

Address

1187 5th St SW

Phone

+1 4342953679

Company size

1-10 employees

Headquarters

CHARLOTTESVILLE, Virginia

Accessibility

Wheelchair-accessible entrance

Open hours

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J

Judy Ray

Nov 21 my dog was given a short clipper cut since I had been grooming her myself since covid 19 started and she was needing a professional cut. This is the only place I had ever taken any of my dogs to be groomed. On this day do not know what happened but seemed to have been clipped too close and on Nov 23 I noticed wound under her neck when removed the bandana they had put around her neck. I immediately called the Pet Motel to see if anything was different that they had used on her. They assured me no. So on Nov 24 took her to vet as the wound looked as though was getting infected. The vet cleaned and gave her injection of antibiotics and medicine to take home. I contacted the owner and was given an explanation which I was not satisfied with. The cost totaling 230.00 for grooming and vet bill was the most expensive haircut my dog had ever received, not to mention the pain and time spent getting her better. She is going to fully recover from this but should never have happened. These are the final words the owner said and I quote “I appreciate your business and hope you can accept my explanation. I wish (name of dog) the best in recovery “. Needless to say I will not be bringing her back to this place again. My advice to anyone bringing dog to the groomers is to check them over real close before you leave to make sure there are no nicks or burns or anything suspicious and to take the bandana off as soon as you get home.

A

Aaron Hackett

We take our maltipoo here whenever his hair gets long or we need somebody to look after him for a couple days. He loves going to see them and always looks great!

E

Emily Tolbert

I have been using the Pet Motel and Salon since 2002! The quality of the grooms and the cleanliness of the facility are top notch! We recently brought our new puppy Diesel in for Playtime in their new play room! When we picked him up at the end of the day he was happy and exhausted! I will never use another place so long as they are around! We love you guys! STAY AWESOME!

D

David Gellner

Great service. Nice employees. Always ready and willing to take in our Boston Terrier for motel stays and a bath.

S

So I Married An Evil Genius

New client here! Brought our standard poodle and cocker spaniel in today for grooming. WOW! LET ME TELL YOU... my kids have never smelled better! Whatever they are using is a miracle... also the cuts are perfect. They did exactly as I asked and I am miss picky! Thank you so much and we will see you 6 weeks.

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