Libertyville, United States
523 W Park Ave
N/A
+1 8478164744
Terrible experience. Called them to watch our dog while on vacation. My husband filled out the 13 page contract, he had some questions so he called Chuck and they talked about it. When my husband sent back the contract he crossed something out based on his conversation with Chuck. A woman called my husband and said we cannot have a contract with cross outs, my husband said ok and sent back a new contract with no cross outs. The women called my husband back and said that they could no longer watch our dog, something about availablity but Chuck told me and my husband the dates were fine that’s why he sent us the contract. My husband even offered to pay more and she said no. Rude and unprofessional!!!
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Sandy is a great woman who has compassion for animals and people.
I have used Pet Sitters of America to care for my dogs for over 16 years. They have provided daily walking services and occasional overnight care. Chuck and the other dog walkers (Bonnie and Joy) have been consistently courteous and reliable. Anytime that we've had to change schedules or had a last minute request, they have been very accommodating. Both of my dogs have loved their walkers, which in the end, is the best review one could receive. I have recommended Pet Sitters to many of my friends and neighbors and will continue to do so. They are a valuable resource for us and we are so grateful for the care they have provided over the years.
I read with interest what purported to be a critical review of Pet Sitters of America. Not having been a party to the described conversation I cannot comment except to say that I have never known Chuck to be anything but unfailingly polite, responsive to our needs, reliable, and trustworthy. I have never heard him grunt...indeed, he is generally pretty quiet all around. I trust Pet Sitters and Chuck with my dog. For anyone who loves their pet, that is a statement that implies a massive endorsement. As I said at the outset, I don't know the facts of the conversation as reported in the negative review. But the Chuck described is not anyone I would ever recognize and certainly not the man who takes care of our dog. I have and will continue to recommend Pet Sitters of America to anyone needing help with their pet. Jon G.
I have used Pet Sitters of America for over night stays for a couple years now and have been extremely satisfied with the company and the sitters. The sitter will come and meet the animals ahead of time. Payments are super easy and very reasonable. We now have 7 animals (2 dogs, 1 cat, 2 guinea pigs and 2 sugar gliders) that we ask to have them care for and they have done a wonderful job. We have had Chuck over recently and Susan last year. They both are very responsive and kept in touch while we were away. We would recommend to everyone and will continue to use their services.
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