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Pet Store Direct

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West Palm Beach, United States

petstore.direct
Pet supply store

Pet Store Direct Reviews | Rating 4.9 out of 5 stars (8 reviews)

Pet Store Direct is located in West Palm Beach, United States on 1500 N Florida Mango Rd Suite 16. Pet Store Direct is rated 4.9 out of 5 in the category pet supply store in United States.

Address

1500 N Florida Mango Rd Suite 16

Phone

+1 5612479440

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Holly Harkness

I had a great experience dealing with this company. Their customer service agent Elena went above and beyond to help me with an issue with a product. They quickly handled everything for me. I will definitely be giving them more of my business.

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Erica Lee

Pet Store Direct has a wide variety of high quality grooming products at a great price. Their customer service is fantastic & shipping is fast. We highly recommend them because of their kindness & reliability!

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Laura Torrente

I was able to attend a seminar last Sunday with Jonathan David at Pet Store Direct, it has been one of the best seminars I have attended there, the content and the quality of the event was done in such a professional way, I can’t wait for the next seminar. After the event I was able to purchase the best grooming products of the market, the store has a great selection and affordable prices. I joined the VIP program and got great discounts. Best store in Florida! Elena and Francesca are extremely knowledgeable and customer service oriented.

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Barbara Lange

I order online but someday I am going to drive up to meet all the nice people at Pet Store Direct. I have an Old English Sheepdog and they have the best slicker ever for a big dog with a thick coat. It's a brush by Zolitta and you will not find this or anything close in the chain stores. They have other good quality products. I was lucky the breeder recommended Pet Store Direct.

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Fabiola Andrade Reyes

I had the chance to speak to one the owners of Pet Direct ma directly to place my order over the phone. The customer service was amazing, it is nice to talk to an actual person instead on a machine. I like to support local businesses and this will def be my to go store from now on.

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Joey Hernandez

Yes!!! I can't explain the amazing customer service they have. Elena went above and beyond, contacting right away when I needed help with a product I just recently purchased. And sending me a replacement right on the spot! I know exactly where to start ordering all of my product from!!! Thank you Elena and Pet store direct team!!!

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Christina Pannebecker

Very fast shipping but even better customer service!! I didn't realize there was a VIP option for groomers when I ordered my new Heiniger Opal clipper. I messaged them and not only did they give me a credit for the price difference but I ordered a grip for my clipper and it's already here!!! This place is amazing! Jody thank you again for being so kind!!

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Amy Stanford

I had the best experience with Josy returning some items in exchange for larger sizes. She was so kind and helpful. Customer service is over the top. If I could give them 10 stars I would. I will definitely be ordering again. Great service and great product!!

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