Worcester, United States
75 Crescent St
N/A
+1 5083681000
Wheelchair-accessible entrance
Great service. Worth every penny! Very professional, very knowledgeable, and friendly service reps. Keep up the good work. Thank you
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Always delivered in a timely manner and never had any issues with ordering, but they mix such a large amount of bio-fuel into the oil that we have had nothing but issues keeping our furnace on this winter. It's recommended no higher than 20% biofuel to be mixed in to keep your furnace running smoothly, then on your receipt you will notice they mix in anywhere between 45% to 85%.
Big mistake.. We asked Peterson oil to check our oil furnace as a preventive maintenance for the winter in October. The furnace was running but the guy who came out played with the thermostat cables then left.. then The heat was just on continuously...They had 3 different people come out to look and started to charge us weekend hours etc... We ended up paying 1000. Then 2 moths later the boiler failed. They charged us 140 to go out and say.. \The boiler in rough shape and needs to be replaced\.Why they did not say that when they asked us to pay for the maintenance few months ago??? Since it was middle Feb with freezing temperatures.. I kept calling them to send me quotes to replace or repair.. they kept promising me but nothing was sent I had to hire another HVAC company. I will never use Peterson oil for oil nor repairs..
The oil service very bad. I can’t sleep when I think about it although it happens a few weeks ago. I pay 129 to fix the problem and it still happens exactly again. Unfortunately it happens on Sunday I call them and the man said it was normal but it not. My husband feel angry because he’s afraid the oil will be broken if he do nothing. Finally he use the tool to try to fix . The reason is find out very easy. But I still hate the way the service the did to me. The way the make money easy but they refuse to fix it. They will lost 1 customers. it is nothing for them but for me I think I learned a lot from it. That why I have to write mine review to all customers will be with them. It is 11:35 time for my son sleep but I have to write it before I put him to sleep. If I don’t write it down I will not have a good sleep tonight. Hope my broken English you can understand
They have been wonderful. They are fast and professional and they went out of their way to help me. Their boiler installation was amazingly well done as well.
Deli
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