Austin Steam IT

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Pflugerville, United States

austinsteamit.com
Carpet cleaning service· Air duct cleaning service· Upholstery cleaning service· Window cleaning service· Pressure washing service· Water damage restoration service

Austin Steam IT Reviews | Rating 4.7 out of 5 stars (5 reviews)

Austin Steam IT is located in Pflugerville, United States on 4701 Priem Ln suite c3. Austin Steam IT is rated 4.7 out of 5 in the category carpet cleaning service in United States.

Address

4701 Priem Ln suite c3

Phone

+1 5122023808

Service options

On-site services not available

Open hours

Mon
8AM–8PM
Tue
8AM–8PM
Wed
8AM–8PM
Thu
8AM–8PM
Fri
8AM–8PM
Sat
8AM–5PM
Sun
9AM–5PM

...
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Natoma Chesnutt

They were prompt, professional, and very reasonable. The carpet looked and smelled great. I totally forgot that my little dog that passed away last year had pottied in the spare bedroom so I didn’t get the enzyme treatment. Big mistake! It was just as they told me it will smell without the enzyme treatment. They were very gracious and gave me a great rate to come back and treat that room with the enzyme treatment. I will use them again and highly recommend them.

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teresa antopia

Like most people I tend to go by reviews and Austin steam has good reviews and their website/FB page with pictures and videos of their work done, to know what to expect. Baby due this month, so want to have house clean and ready. Unfortunately, to me they did not meet up to their own standards. The guy Andy was nice, on time, and said he tried (when asked about parts of the carpet that were still dirty). As he said, he tried, but overall not happy not satisfied, just ended up with a non-steam carpet cleaning just powered washed carpet which was more like a quick vacuum. I mentioned several times I was expecting to see the steam coming out of the machine like I had seen in their pictures/videos. To which he said it was really more of a power wash Also, mentioned pictures of really bad carpets coming out looking nice, like you can see the difference, you can see the lines or triangles of the clean area vs the dirty area, didn't see any difference really. My carpet was not that dirty (except for a hallway) and its had a rug all the time, so I expected the dirt that I could see to be cleaned/gone but no. Finished the \carpet cleaning\ in less than 30mins, which was more of a vacuum than anything, no cleaning was done. My dad ended up renting a carpet cleaning machine from HEB and really cleaned the carpet, no more visible dirty spots. To which Andy said those machines won't do anything, if he couldn't remove it, those machines wouldn't, well he was wrong. Yes, my service was done through my home warranty, and I even asked if he had come to a egular\ customer and not through my warranty would the result be any different? Which he said it would be the same. Hope their other services are better and really steam clean or just clean as their name states but as far as carpet cleaning, nope will go w/another company for next time.

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Samantha Derby

Eddie was our technician this morning. I just want to say he was fantastic! Very professional, on time and provided excellent service. We highly recommend using Austin Steam IT. This company is hands down a winner against all the well known companies. Thanks so much!

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Marc and Michelle Broddrick

Andy with Austin Steam It was punctual, professional, friendly, thorough and very cognizant of safety measures needed due to COVID-19. This review is coming from a public health servant/professional who he impressed! He was meticulous with the steam cleaning of our furniture and carpet. He did an exceptional job communicating and cleaning and was cautious of our home and belongings with his equipment. I am giving a well deserved 5 stars but would rate higher, if I was able. Thank you, Andy, for exceeding my expectations. This was our first encounter with Steam It and we will return for services again.

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Cami Garcia

Eddie showed up on-time and made the experience easy. He listened to our needs/concerns and addressed. Thorough, responsive and friendly. Will definitely use Steam It again. Thanks Eddie!