The Gardens at Brook Ridge Assisted Living & Memory Care

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Pharr, United States

sunshineretirementliving.com
Retirement community· Senior citizen center· Aged care· Assisted living facility· Hospice· Nursing home· Retirement home

The Gardens at Brook Ridge Assisted Living & Memory Care Reviews | Rating 4.5 out of 5 stars (5 reviews)

The Gardens at Brook Ridge Assisted Living & Memory Care is located in Pharr, United States on 1201 W Ridge Rd. The Gardens at Brook Ridge Assisted Living & Memory Care is rated 4.5 out of 5 in the category retirement community in United States.

Address

1201 W Ridge Rd

Phone

+1 9564260704

Accessibility

Wheelchair-accessible entrance

Open hours

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Unknown Unknown

I tried to inquire about taking our loved one over but I will not! I called three times in one day, and was placed on hold by Dora for over 10mins. That was really uncalled for.

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Brian McCall

My mother has been living at The Gardens in Pharr nearly since the day they opened. I doubt that we could have selected a better place for her to enjoy these later years of her life. The facility still looks new, and it is clean, modern, and well managed and run. Everyone on the staff is extremely helpful. This is particularly important for me, living outside the United States. There is a basic monthly charge that covers rent, meals (3 per day, and healthy), and utilities (excluding phone). The charge varies only due to the size of the apartment chosen; studio, or one and two bedroom options. Then there is a variable charge based on the needs of the resident for the care and assistance they require. That level of care is established after an evaluation by The Gardens staff and then in agreement with the resident's family/representative. This is certainly a fair way to allocate charges since some residents...perhaps the older ones...will require more help and attention than those that are younger. And further along, if and when there is the need, they have a memory care unit in the same building, although separated from the residents not yet needing that level of care. Again, I am extremely pleased with the decision to have my mother living at The Gardens. Not being able to visit her frequently, it gives me great peace of mind to know where she is living and that the staff is taking excellent care of her.

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Al Borrego

My wife suffered a major seizure eight months ago. The seizure left her with the symptoms of advanced dementia. It was a heartbreaking and devastating time for both of us. Every day she suffered from the effects of advanced dementia. I tried to help every day. Nothing I did helped. After six months of this excruciating experience I knew that we needed help. I started to look for where we could get help. Everyone I talked to said that the Gardens at Brook Ridge in Pharr, Texas was the best. I made an appointment and my wife, and I visited several times. The Gardens seemed to be well-managed and to offer what my wife needed to help her advanced dementia. The day that we moved in, we were waiting in the open area in Memory Care. My wife knew she was moving in but was not sure why or what was going on. We were sitting there feeling awkward and uncomfortable. The woman who was cleaning the rooms noticed us. She came over and introduced herself. She welcomed us and assured us that my wife would receive the best care. After a few moments she had us laughing and feeling comfortable. I then realized that we had made the right decision. When a company’s mission, values, and culture are reflected at this level, I know that it is a well-managed company. I have no doubt that all the facilities that Sunshine Retirement are managed that well. My wife has now been there two months. The Garden’s program of good nutrition, exercise, activities, and social interaction have helped my wife tremendously. She is again the person I fell in love with more than 43 years ago. Visiting her at the Garden’s and having coffee with her every day is just like the dates we had when we first met. We are both so happy. I recommend Sunshine Retirement facilities to anyone who is in our circumstances. They have helped us so much and we are ecstatic.

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John

Our Mom has lived at The Gardens for 3 years and it has been a truly great experience. The care staff has been exceptional in meeting all her needs. She has made such good friends with the other residents and feels like this is truly \home\ for her.

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Bruce Kalter

Great place foe assisted care for elderly. Offers 24 hour care but a hospital type care facility. Three meals per day,cafe, and nurse on staff.