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Phil Long Kia

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Colorado Springs, United States

phillongkia.com
Kia dealerCar dealerCar finance and loan companyCar leasing serviceUsed car dealer· Kia dealer· Car dealer· Car finance and loan company· Car leasing service· Used car dealer

Phil Long Kia Reviews | Rating 4.5 out of 5 stars (5 reviews)

Phil Long Kia is located in Colorado Springs, United States on 1020 Motor City Dr. Phil Long Kia is rated 4.5 out of 5 in the category kia dealercar dealercar finance and loan companycar leasing serviceused car dealer in United States.

Address

1020 Motor City Dr

Phone

+1 7194252770

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

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Elizabeth

I took my 2020 Kia Telluride in for service after moving here from Kentucky. I looked up the nearest dealership with the best reviews, and this place was it. Both of my left tire sensors went off showing low air pressure, and even after putting air in the tires, the error code never went away. I also needed an oil change, so I called to make an appointment. Very friendly and helpful people on the phone, and Ashley provided great service in getting my vehicle taken care of. I was relieved to know I didn’t have any holes in my tires. They filled up the air, changed the oil, checked all other fluids, topped of my wiper fluid and off I went - it cost less than 45, which to me was great. I will definitely be back for future service.

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Andrew Treadway

Many thanks to the team at Phil Long Kia for getting me into a 2020 Sportage. Special thanks to Charles, he is one hell of a salesman and I'll definitely recommend him to others!

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Kirsten Beatty

Absolutely astonished with the service here!!! Alyssa was literally my saving grace and helped me find *the perfect car for me*. I loved how chill she was and not once did I ever feel pressured. I basically spent an afternoon hanging out with the raddest people who all made me feel mega comfortable (which is a big when you’re a shy introvert!!!). 12/10 recommend! Thank you guys for hookin a girl up! \u003c3

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Holly Gomez

The staff was very polite. However, I've been told how amazing Kia is about customer service and out of warranty repairs. I was incredibly disappointed when my 2016 sedona engine died on Jan 4. I was told the \other engine\ was recalled but not this one, they wouldn't cover repairs at 104,000 miles! They wanted 10,000 to replace the engine. I only paid 10,500 last May for the vehicle! I went to national even and applied for assistance. They threw all the parts back under the hood, didn't put anything back together and left it. We didn't find out until it had been towed elsewhere and they opened it up. No telling how many pieces were dropped on the road in between. Receiving mechanic was floored over the condition it had been left in! Very disappointed. A 5 year old vehicle should not be a paperweight. I kept up on the oil changes and maintenance. This vehicle was my baby. I did my best to take care of it, weekly car washes, sometimes more often. Two oil changes in the 7 months I had it, fluid checked weekly, etc. I'm Devastated to lose this vehicle this way! Not to mention 10,500 isn't chump change. It was hard to come up with that much money to lose it all seven months later, leaving us with one vehicle and having to purchase another vehicle so soon! Two stars because though they wouldn't fix it, they were at least polite and when I locked the keys in our accidentally, they did get the keys out...

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JOSE EUGERIO

We are on our 3rd purchase from Phil Long Kia. Our first was a 2013 Kia Optima EX. Not the color I wanted. Felt like I was pushed a little for that color but it grew on me. 9 months later that car had to get a new engine put in. I have no clue what happened, would have been nice if they called me and asked if I wanted the details of what happened to that particular engine. Other than that, they replaced it, no fuzz and no cost to me. They offered a courtesy car but no loaner so I was out of a car for 3 weeks. What can I say, I'm either a big sucker, didn't do my homework, or have a big heart or all of the above because we ended up buying 2 more from Phil Long. A 2016 Kia Sedona SXL and a 2016 Kia Optima Premium package EX. So even with a bad experience with brand new KIA engine on our first car I'm really pleased with my over all experience with our sales person, Mr Barry and Karl and the service department. My 3 boys will definitely be buying there cars from Phil Long Kia. Just can't beat that 100000 mile warranty. Thank you Kia.

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