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FitLife Fitness, Aquatics and Physical Therapy

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Philadelphia, United States

fitlife.com
Aerobics instructor· Personal trainer· Swim club· Physical Therapy· Massage Therapy· Swimming Lessons/Schools· Health And Fitness· Physical fitness program· Gym· Massage therapist

FitLife Fitness, Aquatics and Physical Therapy Reviews | Rating 4.6 out of 5 stars (5 reviews)

FitLife Fitness, Aquatics and Physical Therapy is located in Philadelphia, United States on 7140 Germantown Ave. FitLife Fitness, Aquatics and Physical Therapy is rated 4.6 out of 5 in the category aerobics instructor in United States.

Address

7140 Germantown Ave

Phone

+1 2157538898

Accessibility

Wheelchair-accessible car park

Open hours

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P

Paul Rand

Limited parking, old equipment, TOO pricey. The pool is too small and limited to 3-4 people.

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Bhavika Joshi

The gym is fine. However, I had paid for 4 half hour sessions of personal training and was excited to begin my weight loss and strength journey. I had one session with a trainer after which we scheduled to meet again the next week. However, I had to request to reschedule the second meeting (gave her at least 3 days' notice) and she said she would text me the times. It has now been over two weeks and I haven't heard from her at all. So then I tried a second trainer. We played phone tag and the last message I left for her was that I'd be available any time during her availability and all she has to do is let me know what day/time worked for her. This second trainer also did not call me back. I gave it one day more day then called her but was unable to leave a message this time because her VM was full. I talked to one of the front desk ladies and she told me to call yet another trainer who is supposed to be very responsive. So I did - but also had to leave message on his phone - this was last Friday evening. It is now Wednesday evening and I have not heard back from any of the three trainers that I contacted at FitLife. Yesterday I wrote to the gym about this experience and asked that they refund the personal training fees (minus the fee for the one session I had). I requested that the owner look into this problem and respond to the email. However, I still haven't heard from the gym either. I am stuck with the annual membership so I will continue using the gym, but I have no confidence in the professionalism and integrity of (some of) the folks who work here. If you need personal training, look elsewhere. If you have any customer service issues, this is not a place where your questions will get answered - unless your question will result in them getting money - then the response time is pretty stellar.

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Lo Mack

Great gym, clean and knowledgeable staff. I love the pool and hot tub. The classes are nice. Love the diversity of the people here. Reflects the amazing neighborhood. They also have a PT Area that has the most knowledgeable therapist and advanced techniques in PT. I highly recommend both.

D

Debra Sorge

Excellent PT Staff!! I have been coming to Fit Life since July for PT for a badly broken ankle that needed surgery. Though this is my first/only experience with PT I have been so impressed with the staff. Chelsea who does land therapy, and Madeline who does aqua therapy have been marvelous. I have made great progress and am almost back to being completely functioning, I cannot say enough about their patience, professionalism, and overall great care. Not to mention their sunny dispositions and genuine care for their patients.. no just me. Not that I would wish anyone a serious injury such as I had, but should you need PT, I cannot recommend these therapists enough.

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Natrona Bivens

Excellent, knowledgeable staff that gives you the best therapy for all of your ailments.

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