Fort Worth, United States
1888 Green Oaks Rd F-9
N/A
+18177377445
The food is decent, but it’s not good enough to warrant the terrible customer service the older man that works there provides. I’m assuming he’s the owner. He scolded the lady in front of me for not realizing he was out of lemonade, and then proceeded to ask me to repeat my order 3 times since I didn’t say “classic” when I ordered our philly. My husband and I are restaurant owners as well. We would never treat our customers that way. Just ridiculous.
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The older man who works here is incredibly dense. I asked for sandwich with only grilled onions, peppers and cheese. I didn't want any meat. He then wants to argue that I need to pick a sandwich and subtract the things I didn't want from it ... he works there, you'd think he would know better at which sandwich would be best to modify. After a bit of back and forth I just have to walk away . Got me so frustrated at him I was about to lose my composure.
This half of wrap in this place. No food inside for 7... Don't eat here
Who ever the old person is that answers the phone is rude. I called for a to go order. He asked me if i was in the mall or pick up? I had to ask 3 times because i couldn't understand what he was saying. I assume he got upset, sighed really loud and said "oh my god!". I told him to cancel and hung up in his face.
The old man definitely lacks customer service and is extremely rude. I've dealt with him before and thought maybe he was just having a bad day but nope he is just a miserable guy I guess and should not be working in any kind of customer service . To place your order and him give you a dumb look and say "what" is just rude, if you dont understand someone say "I'm sorry can you repeat that?" If your an angry person take your butt home plain and simple.
This spot is good, every time I order from here I'm always satisfied. It comes close to tasting like home, back in NYC Brooklyn.
Tve Cook was great so was the food.
Our was ok. Probably a dollar or two or three more expensive than needed. Onion rings were good. Ice tea ok. I had the turkey sandwich. Nice service though. They were not busy on a Monday at lunch.
Deli
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