Phoenix, United States
1010 E Washington St
$$
+1 6022532171
N/A
In-store pick-upIn-store shopping
Three of my daughter's have found their perfect wedding dress here over the span of 18 years! Same beautiful dresses, same great prices and customer care. They also have a huge selection of Quinceanera dresses. Stunning.
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Azteca is amazing! My sister just said yes to her dress here. Everyone was so sweet and attentive. Azteca had such a good selection that it was not long before my sister found THE dress. I had just as great of an experience when I found my own dress (and bridesmaid dresses) at Azteca! Thanks so much.
On 11/23 I scheduled an appointment online to look at wedding dresses on 12/23. I received an email confirmation about the appointment. I EVEN CALLED TO CONFIRM (just in case), even though I had the email confirmation. My appointment was confirmed. Then yesterday, 12/14, I received a text message saying the store would be closed and they would like to reschedule my appointment for another day. I was very upset because I don't understand why they scheduled AND CONFIRMED my appointment if they were going to be closed. However, today I came on here and read the reviews for this place and I noticed that a lot of people rave about their wide selection and prices but the negative reviews are all the same: Bad customer service. So... although yesterday I was understandably upset, after reading those reviews today, I'm not so upset anymore. In the text message I received from them, they did provide different dates in December for me to reschedule but I picked 12/23 for a reason and I wouldn't be able to reschedule until sometime in January. Also, no one ever apologized for this error/mix up/inconvenience. So even though I never actually went for an appointment, this was just not a good start. This would have been my first appointment ever to try on wedding dresses!!! I was super excited but it's probably for the best that it didn't work out.
I loved the place, they have a lot of different and really beautiful bridal dresses.
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