Phoenix, United States
12645 N 48th St
$$
+1 6022931200
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Assembly serviceRepair services
Paid for SAME DAY delivery. Best Buy email says product is delivered. It was not delivered. Customer Service only offers to cancel or reship the order and the order reship is ONLY 2-DAY SERVICE. UNACCEPTABLE! It has been a long time since I ordered from Best Buy. It looks to be an even longer time before I even consider ordering from them again.
like
Best buy is currently trying to steal 800 and refuse to provide the laptop my wife purchased. We called them within 10 minutes of the item being marked delivered to inform them no one had arrived to our residence. They have so far refused to issue a refund or send the laptop to the correct address. Every time we call they put us on an extended hold, only to hang up. Don't give this company your business online or in person.
Great customer service. Memory spent time talking to use about home improvements and she was very kind to check in with us and ask us if we needed assistance. I would recommend this store
I understand there's a shortage of inventory lately but I am not happy with their ability to keep track of inventory or communicate with each other. You would think it be easier these days. I ended up going to 3 different stores chasing down a laptop. I was told they couldn't call to confirm the inventory at another store because their phones were busy. They weren't apologetic either. They didn't seem to care I was on the road all day and exhausted.
Went to get item that was available but when we got there the pick up date was 9 days later.
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