Blue Cross Blue Shield of Arizona

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Phoenix, United States

azblue.com
Insurance company· Health insurance agency

Blue Cross Blue Shield of Arizona Reviews | Rating 2.8 out of 5 stars (5 reviews)

Blue Cross Blue Shield of Arizona is located in Phoenix, United States on 2444 W Las Palmaritas Dr. Blue Cross Blue Shield of Arizona is rated 2.8 out of 5 in the category insurance company in United States.

Address

2444 W Las Palmaritas Dr

Phone

+1 6028644100

Accessibility

Wheelchair-accessible entrance

Open hours

...
Write review Claim Profile

N

Nicole M.

Your Representative Mr. Greenberg just hung up on me. I just waited for 13 minutes on hold; the person who came on was unprofessional, first muttering to themselves and then only speaking directly to me after 30-40 seconds of silence/muttering; and then after just a few seconds speaking, very obviously hung up on me. I'm sure it's a very busy day for you given that it's the last day of open enrollment, but this is reprehensible.

E

Emma Houser

HORRIBLE. HORRIBLE. Do not get insurance through BCBS. If you’re able to choose a different provider, please do it. I have the best possible insurance with them and for five psychiatrist appointments I owe 450. They never seem to cover any medication either. My accident ambulance ride was also thousands of dollars. Greedy and money hungry. They deserve 0 stars

J

John Jedda

Very friendly and articulate. Had a major issue with a third party vendor. BCBSAZ quickly gave me the information I needed to help solve the problem. I have been with BCBSAZ some 13 years, never disappointed.

C

Chris Wolfram

Nurse in charge of priorautorization case importance thinks she is smarter than my doctor. Changed the priority my doctor sent over as urgent to routine. Not going with Blue Cross next year.

R

Robyn Hoover

If you have a choice I would not choose them. I understand most of us are limited by what our employer contracts. However, I am a cancer survivor, first diagnosed in 2015. In remission since Jan, 2019 after Car-t cell therapy.I have had many treatments and many insurance companies over these past 5 years and not once was I ever denied a treatment ordered by my Oncologist... until now. BCBS of Illinois never one denial for anything. BCBS of California never one denial. And Ive had A Lot of test, treatments, scans, biopsies, IVIG tratments, and transfusions, etc, never one denial My first pre-cerificatiin request for a PT Scan with BCBS of Az...Denied Denied as medically unnecessary. Unbelievable.