Phoenix, United States
1902 W Bell Rd
N/A
+1 6028961900
Wheelchair-accessible entrance
Cash advance
Highly dissatisfied with the customer service from this place. Management here needs to get with their new hires and ensure they know how to accurately count 1-100. It’s unbelievable that management will allow for their new employees to not understand simple Number sense, being a teller/cashier you must know how to count money it’s mind blowing that someone cannot do simple math. And also management needs to train their employees better at customer service and not to be confrontational, remember: THE CUSTOMER IS ALWAYS RIGHT! Do not ever lie to cover your own mistakes! If you are wrong admit and apologize and not try to puff your chest out because you are afraid to admit you are wrong. Paying attention to what a customer is saying to you and what you are doing is critical! And also everyone who works together is a TEAM MEMBER! Help each other out it’s part of the job description! If you see a co worker in a trouble situation assist them instead of just standing there doing nothing! Until management can get their act together by ensuring their employees are trained properly. This place is ranked a 1 STAR. I DO NOT RECOMMEND!
like
Bums outside begging for money worker informed done nothing also tried to charge me double to cash my check I will stick with PLS check cashing very clean professional and reasonably priced
They answer the phone and immediately hang up..
One of the employees told me to go outside because I took too long to arrive but i was waiting to be attended for the last ten minutes tells me to leave & also wasn’t wearing a mask and was walking around with the other customers and just talking with other employees, made me leave because they had a covid policy that he wasn’t even following
Western union workers move fast money gram workers move too slow Have you there all day . They rude .. seem like they really don’t wanna help yu out but I appreciate the western union department
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