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CirTech Connect

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Phoenix, United States

cirtechconnect.com
Call center· Consumer Services

CirTech Connect Reviews | Rating 2 out of 5 stars (4 reviews)

CirTech Connect is located in Phoenix, United States on 2222 W Pinnacle Peak Rd. CirTech Connect is rated 2 out of 5 in the category call center in United States. Circulation Technicians (CirTech) is a contact center located in Phoenix, Arizona in established in 1994. We specialize in B2B and B2C customer service, outbound and inbound sales, prepaid subscription/membership sales, account receivable management, lead generation, cause and appointment setting. With 100 stations full we are big enough to handle large projects, and smaller projects also get the care and concern needed from our tenured staff of managers and supervisors. Average front line management tenure is over 12 years and high employee retention reduces disruption of productivity caused by high turnover. Our agents are high caliber and treated with the utmost of respect at all times. Our agents are both experienced and professional. The majority to our clients are high profile and community based organizations which iequires flawless engagement and representation by our agents.

Address

2222 W Pinnacle Peak Rd

Phone

+14804551510

Company size

51-200 employees

Headquarters

Phoenix, Arizona

Founded

1994

Open hours

N/A

...
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R

Rachael Schwindt

I had an interview Tuesday and was told I would recieve a call by Friday to schedule orientation for this Monday. I never recieved a call, so I called them to find out what was up and I was just told \that class has already been filled.

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Lirx Levels

had two interviews and wont give me a chance to work there. Kinda sucks...

A

Annika Rasmussen

Pros: Steady hours Flexible attendance Felon friendly, if you have a clean record- go elsewhere because better opportunities await. Cons: the shift manager Stela is crazy and has a management philosophy of keeping subordinates successes down- whether it's from her own insecurity about keeping her job or it came from higher management to minimize commissions paid out, we were never sure. She is the worst manager I have ever had. Some of their newspaper clients, like the Colombus Dispatch, act in ways that seem borderline fraudulent to their customers you'll be calling, especially the elderly. Protip: when they show you their sales board saying some people make x/hr ask why only like 3 to 7 agents out of 50 cubicles are making more than minimum wage. Don't be fooled. Pat, Marge and Eric were great shift managers. Lisa, their manager, is great too but could work on being more honest and transparent with her employees. This is not a corporate culture where success that depends on everyone is rewarded to everyone. Google: Circulation Technicians Inc to read their other reviews. They changed names but the company and management and treatment of employees remain virtually the same in most aspects. I wish Cirtech and it's employees all the best in the future. I'm not bitter, I wish a review like this had existed for me when I was on the job hunt and hope that it helps to create better working conditions for people whom I care about who still work there that deserve better than being gaslighted by management, better than minimum wage after a decade of employment, and deserve to be treated and invested in as assets to the company and management deserves the peace of mind of being honest and forthright with their employees.

A

Anon Ymous

Stela is rude and has lost respect for the employee's whom work under her she needs to be fired....

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