Phoenix, United States
2509 N 24th St
N/A
+1 6022731347
Wheelchair-accessible entrance
I wouldn't send my worst enemy here. This place doesn't take responsibility for their actions. They leave patients laying on the floor for hours and then blame the patients. They think they are God! Unbelievable behavior by the staff. Do not go here if you want to live!!! UPDATE Thanks to all the staff and officer's for realizing that a mistake had been made. Thanks for the apology. You guys are phenomenal
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What can I say other than I am truly blessed for this facility. I am homeless and had knee surgery. I was scared and would shut down at the tiniest hint of pain. The rehab staff were so patient and encouraging. They they made me have faith in myself and faith in my leg. I didn't have a place to recuperate after my time here and they found me somewhere to go to where I could still do my therapy and not be outdoors. Their social services and their case management our top notch their CNA's are some of the hardest working there are. It is an older building so it's not like some of the facilities that look like they're just model homes. But where they don't have the prettiest Halls they have the hardest working staff. I cannot say anything more than I have been very blessed for my stay and my time here. I look forward to my next steps and they have prepared me for it. Thank you for all of the hard work and the encouragement.
Very nice staff. Nurses are overloaded but great attitudes and caring. Building is clean! Michelle/ housekeeping is excellent. The food is actually very good! Great menu! Only negatives are the LACK of supplies and Dr VISITS for medicine continuation from hospitals. Lack of wheelchairs, walkers, no heating pads, correct containers for C-Dif testing....
I am frantically trying to get a hold of a nurse there! My dad is way off and wailing and way confused. I can't reach ANYONE! THE PEOPLE THAT ANSWER THE MAIN LINE SEND ME TO A NUMBER THAT IS NEVER ANSWERED! I AM HIS PMOA AND NOTHING BETTER HAPPEN TO HIM! UPDATE: An HOUR later, they call to tell me he fell. I TRIED TO TELL YOU SOMETHING WAS WRONG! And...he is not getting his medications for his liver disease like he's supposed to! I can't wait to get him out of there!
TERRIBLE! If I could give them zero stars i really would. I worked here for one day and the conditions are horrible, the covid unit dont even follow the rules they should be. Pay is little to nothing.
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