Phoenix, United States
1411 E Camelback Rd
N/A
+1 6022646800
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Very happy with the personal care and communication with Jason at Lovetts. Our car needed repair and body work after an accident. They were wonderful to work with, completed the work in a timely fashion and very courteous. They were actually below the original estimated cost. Definitely recommend this shop!!
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In January, my 2013 Honda Civic got into a collision with another car. The grill fell off, my headlights were scratched up, my hood was bent, and much more. Keep in mind I've had this car for a couple years now and it had gotten into previous accidents, so I wasn't too concerned with the appearance of it. I found this place on a whim, and went to them because of the 5 star reviews they had. I was not disappointed! This was the first accident I got into so I had no idea what the process was going to be like. They walked me through all of the steps, and after the initial consultation I gave my insurance company their information. After that the process was very easy on my end, and they were able to work with my insurance company. I had previous damage on my passenger door and they were able to stretch out my insurance money so I could get a brand new door as well. I was SO impressed by how the car looked that I got all my windows tinted, and I just got new wheels today (car was fixed in March). I upgraded my insurance to full coverage because of how new my car looked after they were done with it. Even my friends and family were impressed by how the car looked. 10/10 would definitely recommend this place. It is a small shop, but don't let that influence your decision because they do amazing work on cars. Thanks to them, I am now planning on driving my car for many years to come. It went from being my \dingy car\ to my new investment.
I must say, the guys at Lovetts know how to do customer service right! My truck was unfortunately involved in a hit and run accident and amongst the terrible year it was just a little cherry on top. I unfortunately had to go through my insurance as the other parties insurance company was of zero help. I called Lovetts the day after the accident once the adjuster had surveyed the damage and they told me I could bring my truck in that day to assess the damage and leave it there until my insurance contacted them with the estimated cost. I was fortunate enough to get a rental through my insurance company but only for thirty days. I stressed to them I would need it done by then and they definitely accommodated! Not only was my truck completed before then they made sure and communicated the process along the way. They worked directly with my insurance company and made the process as easy as it could be for me. Jason kept in constant contact with progress of my repair and made me feel comfortable with the entire process. When I picked up my truck I swear it looked even newer then when i left it. The repairs were flawless and they even went above and beyond to fix a small repair I had neglected for sometime not to mention fully detailed my truck! I’d definitely recommend these guys if your looking for a repair done right. It’s nice to know I have a neighborhood auto body shop who actually cares about their customers and I will be using them for any future repairs I may have. Thank you guys for making this stressful time that much easier.
The guys over at Lovetts took amazing care of me when I went to have my rear bumper replaced. Warren was very helpful and communicative with me on what he thought the best course of action was for the repair. I happened to be able to leave my car there that day and it was looking like new two days later when I picked it up, much faster than I was expecting! I was quoted an amazing price for the work that didn't change a bit by the time it was completed. Warren was even kind enough to give me a minor discount on the work as well! Overall extremely satisfied and I'll be going back for any other body work I need done.
Warren from Lovetts provided great customer service throughout my repair process and kept me informed of progress along the way and got me my vehicle back quickly and with quality work. I got work done there in March and now in June it’s still looking good. I recommend Lovetts and will use them again.
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