Phoenix, United States
2122 E Highland Ave Suite 100
N/A
+1 4804547350
Olivia is great, however, it is very difficult to get questions answered or have calls/emails returned from the staff in the office. There is definitely a lack of communication, even when matters need to be handled with concern to time sensitivity. There is a lack of professionalism, bedside manner, and efficiency. Very disappointing.
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Olivia is so fantastic and very professional in the way she does things. I could not asking for a better person to work with . She makes you feel at ease talking with her. Thank you Olivia
Today I had my first post-op appointment with Olivia after the partial replacement of my right knee. She also saw me after the partial replacement of my left knee. She is knowledgeable, warm, and so friendly...definitely excellent at guiding Dr Chow’s patients through their post-operative care. She wanted to know all about my experience, and gave me the instruction and tools I need for a successful recovery. She helps make this part of the joint replacement experience a good one.
Very professional and caring staff. Receptionist was kind and extremely efficient. Olivia was exceptionally professional and gave me a feeling of total confidence in the procedure as well as follow through post operation.
Olivia is very caring and always makes sure all the worries and questions you have are taken care of before you leave the office. She treats you as if you were family. Dr. Chow's team is the best that I have had the pleasure of meeting.
Outstanding. Staff along with Olivia Marshall PA-C were extremely communicative and patient with questions I had regarding the procedure, expected recovery goals and continued guidance surrounding rehab. All of were prepared and provided prior to pre and post counseling sessions. Everyone I have had contact with is focused on my rehab and successful return to a active, restraint free life.
Olivia is the best PA, she listens, she is kind and considerate. I love everything about Dr Chows practice but Olivia has wings under those scrubs!!!
Great experience. Very informative wished I had received a copy of the paperwork that she went over with us.
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