Phoenix, United States
1675 W Happy Valley Rd
N/A
+1 6022773647
We've used Pet Paradise for the past 7 years and continue to be impressed with their level of care for our pets (dog & cat). The facility is clean and welcoming and I love how easy it is to schedule a visit. The communication has also been great. I like the text and e-mail reminders and the clear and concise directions for drop off and pick up. We gladly recommend.
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I love this place for my pets. We use them for our two labs when we go out of town. They take great care of them and they have so much fun during playtime. The groomer Chris is also amazing, he takes the time to comfort the dogs before taking them back for grooming.
My frenchies Cleo and Maverick have been going to Pet Paradise since we brought them home which was May 2019 for Cleo, and January 2020 for Maverick. They absolutely love it there! We always go at least once a week, usually 2-3 times a week in the summer. Maverick even had an issue at the dog park in December 2020, which rolled into day camp. He was being a bully, and Lynn worked with him. I’m happy to say he is back to his normal sweet, Submissive self, and back in group. Our first dog park trip since his issue is this week, and Lynn is even going to meet us there to evaluate his first time back! I can’t say enough great things about the staff! Savannah, Trevor, Hayden, Lynn, and the rest of the staff. They always go the extra mile for us which we greatly appreciate!
I know that my dog is a bit anti social with other dogs but it would be nice to see him getting some training or productive interaction while he had one on one time with the employees. I felt sad watching the videos because he was looking out the window. When he was alone with the staff. I was also given a tour but I was only shown the grooming facility and the outdoor area from the outside. I wish I could have seen where they have the dogs sleep etc. Other than that, everyone was nice to greet and helpful.
Our Lou Lou is always taken care of and treated so good. She loves it there and is always so tired when she comes home after spending the day there
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