Phoenix, United States
20817 N 21st Ave #12
N/A
+1 6232667479
I called, then texted with measurements and details, as requested. No response. I called again to confirm Jason received messages, and he confirmed he did. Followed up in a few days, no response. Then a week, no response. Listen, if you don't want the business, just say so! Don't waste my time asking for measurements, etc to just ghost me...that's just unprofessional. Don't waste your time with this guy.
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Worked with Jason. He was great. He was informative and listened to my needs. They provided exactly what I needed to update my windows. The job was well done and was executed in a timely manner. Would recommend and use them again.
I had asked Jason for an estimate on replacing a sliding door with a french door. He gave me a rough number over the phone and he asked for me to take my own measurements to verify. Before I got around to taking measurements I decided to have them replace the rollers on the existing door to buy myself some time on figuring out the replacement options. When I book the service appointment I asked for his company to also take the measurements and give me a detailed quote and options for the french door replacement. Well a month later, on the day of the scheduled service appointment, the technicians finally showed up for their 8 am appointment at 2 pm. Not a fan of wasting most of my day off for this. The technicians serviced the door in 40 minutes but they didn't know/ remember they were supposed to measure and give me an updated quote. And after waiting for 6 hours I wasn't going to ask them again for it. The service work is completed but there seem to be some communication issues between the management and workers on scheduling and scope of tasks to complete. I'll look for quotes elsewhere.
Precision Fit Doors and Windows is a great company, with super customer service and a high quality product. When we were getting estimates for new double front doors, my husband and I were impressed by the detailed estimate that Jason, the owner, submitted, plus the price was very competitive with others. He came to our home, and was knowledgeable about the type of rustic, wooden doors we preferred. He was able to include all the specific hardware and touches we desired. Mark and Andrew were the installers, and they were friendly, professional, and perfectionists. We love our new front doors, and highly recommend Jason and his crew!
We were very pleased with the help we were given during the planning phase, the quality of the the windows, the reasonable costs and the very friendly and skilled workers. Jason was very helpful and easily reached via cellphone. We were most pleased that Precision Fit Doors and Windows provided us the flexibility to install some of the windows by ourselves and that they showed us how to do the job correctly while they installed the windows that they were contracted to install. Because of this flexibility in installation, none of the other companies that we reviewed could match their costs. The windows are all finished and look beautiful. We love the simple construction and the large windows that we have with the Max Daylight design.
Deli
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