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Renters Warehouse

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Phoenix, United States

renterswarehouse.com
Property management company· Condominium rental agency· Real estate consultant· Real estate agency· Real estate rental agency

Renters Warehouse Reviews | Rating 4,1 out of 5 stars (5 reviews)

Renters Warehouse is located in Phoenix, United States on 7227 N 16th St Suite 260. Renters Warehouse is rated 4.1 out of 5 in the category property management company in United States.

Address

7227 N 16th St Suite 260

Phone

+1 4806262226

Accessibility

Wheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Aubrey Hart

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I would not recommend using Renter's Warehouse neither as a tenant, or as a landlord looking for a property management company. I have been trying for nearly 2 years to solve a maintenance issue with an appliance in my household. It's been nearly impossible to communicate via Renter's Warehouse. They've given me the run around several times, and fail to communicate important details with me such as when vendors are coming to my house to make repairs. They've lied to me during the process of me trying to fix my appliance, saying that they didn't dispatch a particular vendor, when in fact, they did. This put me in a difficult place with my landlord and I was forced to pay, up front, for a charge that should not have been my responsibility, all because they didn't want to be liable for the charge. They are extremely frustrating to deal with for both my landlord AND I. And they HATE that my landlord and I have a respectful, communicative, and professional relationship. They would much rather that my landlord didn't communicate with me, and they've made it very clear to me that they do not respect or value their clients, on either side, whatsoever. If you want to be robbed of your money, and to feel completely frustrated and like you're wasting your time, use Renter's Warehouse. Otherwise, I highly suggest you go with someone else.

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Melanie Barnett

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We met with Jamey Holmes and toured a home that we applied for the next day. We were told that we were the first applicants to apply. After applying Jamey was not communicating with us unless we reached out first. We asked for the status of our application 2-3 days after applying and Jamey responded stating that the landlord prefers a 24 month lease. This was our first time hearing this as it was not mentioned in any of the rental listing ads, or in person during our tour. During the tour we received a checklist of the approval requirements, and a 24 month term was not listed on this sheet. We asked Jamey if the owners would be willing to negotiate the rental amount being locked into a longer lease term, and his response was he would ask. Three more days pass by and we reach out to Jamey once again inquiring on the status, and this is when he shares that we were denied because the owners went with another family who agreed to a 24 month lease. How was that fair? It does not matter if you make 7 times the rent, or have stellar credit, and rental history! Everyone is not offered the same opportunities. We were not given an opportunity to deny or agree with a 24 month lease term. We never stated that it was something we did not want. This opportunity was instead giving to another family. We feel like we were denied and overlooked simply because our race did not match their standards for a tenant. This is unjust treatment. Not only did we waste some money, we wasted our time which is something that could never be replaced. Being a target of discrimination makes me feel sad and embarrassed. No matter your race, sex, disability, or religion, no one deserves to be treated in such a way! The fair housing policy was not followed!

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DIRTY LOW

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All I’m say be very careful read the lease and make sure you are comfortable with the terms.I wish you the best and good definitely not for me.

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Dror Harel

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I got an excellent service from ROSE AGUIAR on a very long issue of late rent payments which was not addressed properly by renters for too long. Once Rose took ownership on that issue, things started to improve fast. She made a great job communicating with the tenant and developing a payment plan to close about 5000 rent balance and continued with monitoring and communicating with both the tenant and me as the property owner. Rose management of this issue resulted in a successful outcome and a full collection on the missing rent payments. I hope to see such improvement and great service by renter warehouse in the future after long and relatively bad customer experience in the past

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Mimi Miller

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I quite honestly can't say enough about Melissa Cowardin, our Rent Estate Advisor with Renters Warehouse. I wish there was an option to give more stars because she wholeheartedly deserves it! Anyone that has ever moved before knows how stressful it can be. For our family, this move had the potential of being an absolute astronomical disaster to say the least. On top of planning our move out of state, we were also in the midst of closing escrow on the sale of our home, and both of my in laws were diagnosed with COVID-19. Melissa is knowledgeable, very responsive and was always available to answer any and all questions we had, and great communication. All too often businesses and representatives only see people as dollar signs or just another applicant, not with Melissa. To her we were important, we mattered, we were a family looking for a safe, clean, quality home in a good area. She explained the process thoroughly, from the application, to acceptance, signing documents, and move in process. Melissa really put our mind at ease by reassuring us that our move would be seamless, and that she was there for us anytime with whatever we might need. We were so excited when we arrived, first the house was EXACTLY as the photos depicted (this isn't always the case when you rent online, sight unseen), then Melissa was there waiting for us and walked us through the house, even taking the time to show us how to maintain/operate some of the specialty features. She even returned later that evening with a welcome gift of cookies :). I would highly recommend Melissa Cowardin with Renters Warehouse. Melissa is an asset to the company and should be commended for her knowledge, professionalism, personability and efficiency.

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