Phoenix, United States
600 N 75th Ave
N/A
+1 6023071050
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Tough customer service more likely they look like dont like help people. .. Scream and through parts in customer people hands. Need new and nicer people fir selling department. On day shift Night guys great and nicer
like
Really cool place. Very high tech.
This is my second time here to road test the same truck.. 7 grand and still can’t get right. Can’t even get a free. Hat for my time. Ughh. Thanks Chris
I made an appointment and was told it wouldn't take long for a DOT inspection. I called them 5 hrs later because I hadn't heard back to find out it hadn't even been pulled in yet. Luckily I had a backup truck and was able to leave it overnight for the inspection to be completed. When I picked it up there were some issues that were found, but no quote for the items. I asked Bonnie for a quote and she said she would send one to me. I found it weird that they wouldn't have a quote already prepared. After not receiving anything from her for a few days I called and left a few different messages with no return call. I finally reached her 2 weeks later and she says that they can't get us a quote for brakes, tires and a leaking seal because they would have to diagnose it first. I find this kind of sketchy because I wasn't told this when I initially requested the quote and it's not like these are engine driveability issues. They are just trying to squeeze extra money out any way they can. I will not be taking my truck here again.
Passing on information for all navistar owners. I stopped in here today and honestly found the best, cleanest and knowledgeable dealership within the navistar system. The shop is absolutely spotless. The service was a truck owners dream. Prices are fair. This location is now our go to dealership. I can not stress this enough, the entire dealership was clean to the point that I could not tell they worked on trucks.
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