Phoenix, United States
747 E Thunderbird Rd
N/A
+1 6029976600
It was only our 2nd day on Phoenix when I had to put Vlad up for boarding. Second home was more than accommodating, and worked with my dog when he had issues adjusting to the indoor daycare area, adding on services when issues arose and additional boarding. He loved the pool area and his treats. We loved getting the photos at the end of the day along with the report cards as well. The rooms are all indoors and don't look like kennels/cages which was a big deal for me. We will definitely be coming back for daycare or other boarding. Only suggestion is to make the webcam a free service. It's a free service at other boarding facilities and serves to be just a quick check in on them. I understand the photos and other things are human labor and supplies, but the webcams are mounted and take live video so they're isn't much human maintenance.
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We board our pups and get them groomed at SH. Customer service is wonderful, very clean we feel completely safe leaving our pups here! Michaela is our groomer and she does an amazing job! We followed her from her last place bc we love her that much! Highly recommend!!!
Nothing short of Fabulous! Great location, service and follow up. Excellent attention to detail of individual pets
The people are the best! If you get a chance, take a full tour and you will understand why they call it a resort. When i took a tour I asked the staff if it was an old hotel converted into a place for dogs and they told me no, that it was actually built from the ground up. It's truly a wonderful place with suites, playtime, a great groomer and they even have a pool! Can't say enough good things about them!
They took real good care of our little girl ... So glad to have her home again ...
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