Phoenix, United States
788 W Illini St
N/A
+1 4803067748
Wheelchair-accessible entrance
Chose this place for all the positive reviews, took a 200 1/2 sheet of steel to get a bunch of 1/2 holes spaced 4” apart, seems easy right. Made up a drawing, verbally told them I didn’t care if they were oversized, they just can’t be undersized. (I was just going to weld a bunch of nuts on the bottom to make myself a cool welding bench, the tolerance wasn’t critical, I just needed a bolt to fit through the hole). Had a good veteran to veteran conversation with the guy in the office and went on my way a happy customer. Few days later, earlier than expected I get a call that my job was done, awesome! I go pick it up. Bring it home, every hold is UNDERSIZED by .015! Try to drill them out but the steel is all hardened by the laser process. I call and talk to the “QC manager”, he’s rude as can be and tells me I didn’t “specify a tolerance” and basically tough luck! Tells me he’s going to talk to the designer and call me back the next day but because I didn’t put a tolerance on the drawing it’s not their problem. I never hear from him again. Thanks for turning some stock into scrap metal for me guys and allowing me to pay for it. Treated very poorly by these guys. Take your business elsewhere, there is plenty of competition in the valley.
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SWWJ AND LASER is run bu Honest, great people. They are hard working and a pleasure to do business with. When I need more Gozentas cut or am working on a new design. The crew here gets my business.
Best place to get anything cut by water jet or laser
Everyone at Southwest Waterjet & Laser is exceptional. They are kind and communicate throughout the entire project. They are happy to take on a project regardless of its size. The employees are always pleasant and are proud of the service they provide. Their prices are very reasonable and their lead times are better than average. The only drawback is they only accept DXF files. Highly recommended.
Quick quoting process, highest yield per sheet of material, to project completion in quick fashion. Very happy with out first thin gauge steel project. Thanks crew!
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