Phoenix, United States
4357 E McDowell Rd
N/A
+1 6022753036
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I walked into spa world looking for a hot tub that would alleviate my wife’s back pain. Luke was extremely knowledgeable and helpful as you could want for this type of product and service. They also recommended an electrician - Jim from Badger, who we have now used a couple of times. Highly recommend Spa World and Luke. The hot tub is nice as well !!
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Great buying experience. Luke was a great guy and provided all the expertise we needed. Delivery was smooth, friendly and professional. I can’t imagine another company providing this service.
I had such a wonderful experience at spa world and I can’t say enough great things about Luke, one of the salesmen there. He went above and beyond to make sure that I had a great experience and he is one of the best salesmen that I have ever met. As a single woman who looks a lot younger than I really am, I often have a hard time with people taking me seriously. Luke made me feel comfortable immediately, he was very knowledgeable in the spas and took the time to tell me everything that I will need to know. He even sat in an empty tub with me for 20 min while I debated back and forth between The spa we were sitting in and one from another store! He never made me feel pressured to buy, which helped me to feel even more confident in my decision to buy my spa from Spa World. My spa was supposed to be arriving in mid-December but it actually came in a whole month and a half early and it was installed in the first week of November! Once my spa arrived, it leaked for the first week. It was a little challenging to get a hold of someone in the service dept as they do not return calls very quickly. I had to leave multiple messages but I eventually got a hold of someone and they were able to come fix the leak and took care of everything I needed. I went to every spa store in the greater Phoenix area and Spa World had the best prices for a great quality spa.
We had a great experience with Spa World! Luke was the main reason. He was not pushy, friendly, knowledgeable, funny, and most important honest with us! We love our hot tub and would absolutely recommend Spa World. The gentlemen who delivered the spa were great too! They were informative as well as professional. We are very happy with our experience and purchase! Thank you Spa World and very specifically, thank you Luke!
Very customer focused. Great product. A spa experience at bedtime is a cure for insomnia.
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