Phoenix, United States
8050 N 19th Ave
N/A
+1 6028643646
No delivery
Wheelchair-accessible entrance
We just moved into this area two months and have visited this particular store several times. Always a pleasant experience. Staff is curtious and helpful. Would recommend this place to a friend . Thank you
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I sent a birthday package over a week ago, told the clerk that I would like it delivered in a few days and the employee, Connie, said it would be there in 1-2 days. It has still not been delivered. UPS customer service told me I would have to go directly to the store since I had an invalid tracking number. I went to the store and they told me they did not send it via ups they sent it via the post office and to check with them. I checked with them and it was again an invalid tracking number. They ultimately figured out that it was sent with just a stamp. Obviously if I wanted it sent via the post office and stamped I would have gone to the post office around the corner. Knowing the delays in the post office right now, they should have been competent enough to send it the correct manner or clarified with me. The employee I spoke with today was not sympathetic nor helpful, just defensive. Do not use this store. They take zero accountability.
Sent plenty of packages thru ups no issues also done plenty of returns here for Amazon and I’ve got no complaints. They all made it to their destinations in a timely manner even with covid going on.
Terrible service, long waiting time almost 27 mins just to answer simple question, lack of professionalism, avoid this location.
Would definitely recommend this location. I had some items sent to the store instead of my house but wasn’t aware that there would be additional charges and they thankfully waived the fees for me with no argument need :) they were very kind and very professional.
Deli
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