Phoenix, United States
308 W Helena Dr
N/A
+1 6026169767
Jaleel, was our service guy, he was safe when he entered and respected all covid guidelines, however the real satisfaction came from his review of the machine, and delivery on options. Once we determined the solution that we needed, he started the job and finished within a reasonable time. Jaleel was a great technician and I would recommend Urban Appliance to anyone.
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I had a outstanding experience with urban appliance repair had a problem with my sub zero refrigerator called urban yesterday on Friday morning told them the problem. They had put me on schedule the same day that was wonderful. Paul a young man came by look at the unit and told me that the relay on the compressor wasn't working gave me a great estimate with a one year warranty. Finished the repair the same day and now 24 hours later my unit is back running . Thank you Paul and thank you urban appliance for sending a wonderful tech that knew his stuff
I had a problem with my refrigerator called them in the morning told them what's the problem, they send out ilya he showed up on time diagnosed the unit, told me what's wrong with it gave me a reasonable price I approved it and he went to the store picked up the part and came back and completed the repair and gave me a one year warranty on parts and labor. His a nice guy would really recommend this company they really now what they are doing I had a viking refrigerator that is 3 years old great guy knows his stuff.
Somehow I feel ripped off by this company. It feels like their business model is to take the money for service fee and never fix your appliance. I called them to fix my refrigerator. They sent a rocky that told me that I need a new compressor but he's not qualify to do the job and to call the office for a estimate. He charged me 65 and left. When I called the office the estimate has around 400 just for labor plus parts. So total around 700. 400 for maximum one hour of labor sounds to much for me. I decided to by another refrigerator new refrigerator for 1000.
Deli
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