Pico Rivera, United States
9612 Beverly Rd
N/A
+1 5626998554
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I needed a gun safe with just shelves for handguns and custom knives so I called the Great people at Homeland Security Safes. They informed me that they had a safe like that ready to go , they put lights and a dehumidifier in the safe for a fraction of the cost and sent the safe from California to New Jersey in less than a week. The safe is \ Off The Hook\ cool and I love it. I would refer anyone that wants a quality product. Great customer service and people that KEEP THEIR WORD!!!!! Call them.
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I bought a Homeland safe in October of 2016. I was told that it would arrive in 6 weeks - it arrived in February of 2017. This wouldn't have been too big of a deal had everything been OK with the safe. It had glue spots all over one of the shelves, the motion sensor that turned on the interior lighting was broken, the screws for the lock for the inside safe are too long so that the lock wiggles, and there was a big scratch from shipping on one side of the safe. I called them and they said that the screws holding the interior lock were too long. (Why would you ship a 5000 safe like that?) Anyways, they said they would send touch-up paint, new screws, a new switch, and a new shelf - for which I had to provide the shelf measurements. Three weeks later I get a package from them and all that it had in it was the paint. I called them again to say they made a mistake and I again provided measurements of the shelf and the other parts were missing and they said they would send it. That was three weeks ago! I called them today and they sounded like they didn't know about the shipment. They again asked for the dimensions of the shelf. I finally just told them to send a switch. We'll see how long this one takes. I normally don't write poor reviews but this has gone on way too long. I took a video of this stuff when I unwrapped the safe and I'm thinking about posting it on YouTube.
I highly recommend this company. Not only do they have high quality safes but they also have high quality service. Chris and Raymond are real helpful in helping you find the safe that fits your needs. They have earned a well deserved 5 stars.
Chris Zarate helped my brother and I from start to finish with specs and details of our doors. The customer service was amazing and we love the product as well. Had the door installed over a year now and not a single problem!
Beautiful customize vault door and amazing customer service. Best experience I had during our remodel; the size was exact and installation was simple. The door was ordered, made, and delivered faster than I could get the contractor here. I appreciate the high quality! Thank you.
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