Lewiston, United States
1173 S 1600 W
N/A
+1 4352583747
Wheelchair-accessible entrance
Very nice to work with. Great service
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Have worked with these guys for years. No problems!
I have been a long term customer of theirs for several years. I unintentionally let my tanks to get to 0% during February. I called on a Monday night around 8:30 pm and did get an answer. Told them that I needed some propane in the morning. When I got home Tuesday night at 6:30 and checked my tanks and they didn't show up. I called to see if they was still coming. Who ever I talked to have some excuse about "a truck being broke down and being fixed today" and "they was behind doing their Monday runs today (Tuesday)" and then preceded to tell me they will get me filled tomorrow. Well I wasn't about go another night on 0% another local company came out after 7pm for a very reasonable service fee and got me filled. the thing that bothers me the most about pitcher propane is about I only live four miles away from them. If they really was serious about their customer service, they would have got me taken care of. during both of my phone calls with whoever I talked to not once did I get an apology or any effort to rectify the situation. That speaks volumes on the type of business it is. When you treat your customers like that in a small town that is not going to end well for them. The old owners were great people but the new owners have no concept of customer service. I will not be purchasing any more propane from them. Based on my experience my father as well is now not going to buy propane from them either. I would also recommend anybody considering them for their propane should look elsewhere.
I would not recommend this place to anyone! This little twirp Allen is rude and acts as if he is gods gift to this earth! My dad called them to get his propane tank on his farm filled. Dealing with Allen was uncomfortable. When he spoke to my dad he was rude to him and was bragging about all of toys he has. Then he started to brag about how he runs the propane business. Then, he told my dad all of the bad things he’s heard from people about Thomas propane and a few others. Very unprofessional and rude. The company might have good customer service as long as you don’t have this guy sent out to you. We have used Thomas since then, I would recommend you call them. They’re prompt and the guy, Cody I think, is very nice.
Great, friendly, prompt service.
Awesome service and so easy to work with.
Great pricing, great service
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