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PRO BIKE+RUN Robinson

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Pittsburgh, United States

probikerun.com
Bicycle repair shop· Bicycle store· Running store· Shoe store· Sportswear store

PRO BIKE+RUN Robinson Reviews | Rating 4.3 out of 5 stars (5 reviews)

PRO BIKE+RUN Robinson is located in Pittsburgh, United States on 3100 Robinson Ln. PRO BIKE+RUN Robinson is rated 4.3 out of 5 in the category bicycle repair shop in United States.

Address

3100 Robinson Ln

Phone

+1 4124900881

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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K

Kelly Renee

Awesome store! Super helpful staff and great atmosphere. Laura did a great job helping my daughter choose her first cross country spikes and even worked with her on the treadmill giving her a few pointers. We highly recommend and will definitely return. Thanks, Pro Bike & Run for a great first experience.

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Wm. Scott Pappert

Shout out to Jeremy, the guys in service and Chuck for the excellent experience in building my out of the box Motobecane (and without complaint or snide remarks ... lol). Bike runs like a Lear Jet. Have been a customer of Pro Bike since Chuck opened the first wooden floored galley store in Sq Hill. Always received top of the line expert opinion and service.

M

Matt Neville

Extremely arrogant over the phone and in person, never felt like they’ve wanted to help. (Service team) When you call the tone is you’re bothering them for something rather then any sort of welcoming response, hang up on you every-time without a word. Prices are high and turn around time for anything small is at least 4 days. Plenty of locally owned bike shops in Pittsburgh that should be supported rather than this establishment. First time ever writing a review on google, never felt the need until now.

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Diane Fornear

I would rate a zero but the ratings don’t go that low. I would just say RUN. Worst customer service ever!!! My husband Paul purchased a bike in June 2020. The bike broke in the beginning of October. We dropped bike off and they were going to call us with diagnosis, they never called we finally reached out to them and they stated it was the throttle and they would order the part. Weeks went by with no call from them. Called them and they stated it’s not the throttle but the controller and they were going to give him a new bike. Weeks went by again with no call. Went into store and they stated a new bike is on its way, meanwhile they had a showroom full of bikes. FINALLY in December (2 MONTHS) later they called and stated the bike had been repaired that they took a part from another bike in store which could of been done in October. They need to make this right. They offered him a bike pump. Are they serious.

G

Gary Tate

I took my daughters in today to get fitted for XC shoes and have to tell you that the staff was amazing. My daughters are 12 & 14 and both have different needs when it comes to a running shoe, we were treated like we were their only customers! My girls tried on a number of different shoes, were able to hop on the treadmill to see how they felt and had experts there to watch their form and make recommendations. The time and care that they put into making sure we left with the perfect shoes is very much appreciated! We will definitely be back!

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