Plano, United States
1105 E Plano Pkwy #3
N/A
+1 2144736990
I've been looking all over DFW for this part for my dryer and here they came thru. Such friendly service!!! Definitely will go back!!!
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Dryer would dry one time, next time it wouldn't dry. Read on internet of many possible causes of dryer failing to dry. Called A-Appliance to have a professional do the repair. Repairman was prompt, without taking unit apart, said the heating element needed to be replaced for 345, but he would not charge taxes. Would take 2 to 4 days for parts, later said more than 5 days. I checked internet and the cost of heating element was 30 to 100. I refused the high charge. He said a service call of 69.50 must be paid if amount quoted is not paid. The receipt was for 75.23 with no tax shown. I ask the repairman to put charge total and tax before signing. He said that is not the way they do it. Repair man was friendly and said he only works by the hour and has no control over charges or taxes. Warning. Check around for an honest company.
Called and had same day service, gave me a timely heads-up about 30-45 minutes before he was scheduled to arrive, arrived on time and got right to work. He was courteous and efficient, immediately troubleshooting the unit fully. He quickly disassembled the dryer and pinpointed the problem (the heater itself). He provided a price, reiterating that I had the option to either pay the service charge and do nothing or if I wanted to, pay for the part and install which would waive the service charge. He had the part on the truck and the whole visit from start to finish was maybe 30-45 minutes. I work in the plumbing industry and can't tell you how many times people complain (for some reason?) that we completed the work in 30 minutes or less. We always tell them that it's because we know what we're doing, and the same can be said about this technician. He definitely knows his trade and I'm glad he was able to fix our dryer in no time. Any time our appliances go out, I now know exactly who to call for amazing and fast service! Thanks for a job well done and I now unfortunately have to finish my laundry! Haha
Great courteous service. Explained refrigerator repair and cost Fast efficient and reasonable cost. Definitely reliable and will use them again!
Deli
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