Plano, United States
2608 K Ave
$$
+1 9728810372
N/A
Wheelchair-accessible car parkWheelchair-accessible entrance
Been here many times. After seeing the one star review about a non-masking person being asked to leave decided it was time to leave a 5 star review. Good range that does not charge by the hour and friendly staff. Decent FFL transfer fees. Good selection of rental handguns.
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I was refused service for having a medical condition that precludes me from wearing a mask. This is in direct violation of ADA laws, as well as Governor Abbott's mask mandate, which clearly states you are exempt if you have a medical condition. I entered the facility to buy my husband a gun for Christmas. A friend had sent me a photo a few days prior, so it would have been an easy transaction, but instead they lost a customer forever, and I'll be letting all of my gun-loving Patriot friends about my experience. This business will go on our list of businesses to never patron even once the masks are over with. I was able to go to a gun store in Frisco and spend all my money there instead.
I like this place. Everyone was friendly and knowledgeable, there was plenty to rent and purchase, and there were open lanes on a Saturday....at first, then it got crowded after noon. Did a little point shooting, and was pleased with the results. I was able to rent a pistol I'm looking to buy, which was a big plus. The range is a little dated, but works fine. Got a membership.
They’re fine if they’re taking your money, but as soon as you need follow up, or actual customer service with something, forget it. Complete lack of any customer service skills, utterly wretched. I’ve gotten better customer service at pawn shops, which is pretty sad. As soon I finish the current transaction I’m stuck in with them they won’t be getting another dollar from me. There are better gun ranges in town and better gun shops with FAR better customer service. Which actually isn’t saying a whole lot because the Bullet Trap is setting the bar VERY low.
Man, I had it “going on” until I decided it was time to take a head shot on Mr. Vitals, like they do on TV. But on the plus side, if he had been wearing a hat, I would have at least knocked it off The Bullet Trap is an easy experience even for first timers. The staff is super helpful and willing to answer any questions and offer advice that can help you improve quickly and shoot more safely. Great for guys or girls. You’ll feel right at home here quickly. Give them a try. Pro tip- The #20 target (you can choose your targets) is the concealed carry one you will test with.
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Wheelchair-accessible car parkWheelchair-accessible entrance