Plano, United States
6300 Parker Rd
N/A
+1 9726122500
Toilets
Wheelchair-accessible entranceWheelchair-accessible toilet
I’ve been to another IVF place before where I was just a number and the dr would always just assume meds I was on when I wasn’t. This place is amazing. I’m not a number, they know my name, what meds I’m on and they’re understanding and flexible with my religious conviction wants and needs. Everyone from Dr Douglas to Vickie to Karen to Angela to Lana has been so over the top caring. Even the little things like saying “when you’re pregnant you’ll do XYZ” or hugs or leg pats. And the big things like calling me from personal cell phones to give me results because the labs didn’t come back in time before the office closed. It’s important to have a place close to your home or work and this place isn’t the closest for me but their SART stats were amazing and Dr Johns my Endo dr recommended Dr Douglas to me. They’re not frivolous with appointments either. And even saw me when I really needed some clarity on an issue and I wasn’t scheduled. Side plug, if anyone reading this would like to do a study on miscarriage or infertility my church Citybridge/Watermark has one called Shiloh. It’s amazing. It’s helpful. Do it.
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The doctor, and his entire team of doctors, nurses and staff are so kind and professional.
Dr. Douglas is amazing and compassionate. In complete contrast, his staff is cruel ans unyielding. Be sure if Dr. Douglas tells you something, you get it in writing. Otherwise, his staff will keep you from seeing him and getting the care he promised.
After 7 years of trying multiple clomid and 2 IUI we finally did the IVF and thanks to God we got pregnant I am now the mother of a month old. And I could not be anymore pleased with everyone in the office too Vicky who answers the phone to the nurses that explain everything so detailed and don’t mind all the questions asked. I felt very welcome and good cared for. I definitely recommend Dr Douglass office he is very upfront and let’s you know treatment is not cheap to just be throwing the money he lets you know your possibilities based on your situation and not just makes you spend money. We will always be thankful
I have visited this place once, the front desk is very difficult to work with, I need to get a copy of our own record, seems very difficult to get one and time consuming. So even for these small things, I lost my confidence on this office, I do not know if I should choose this office for my treatment or not
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Wheelchair-accessible entranceWheelchair-accessible toilet