Plano, United States
7225 Central Expy
N/A
+1 9723881130
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Assembly serviceRepair servicesService guarantee
Hale Ryan with Metroplex Piano was amazing to work with! He was very patient with me as I browsed and played, thought and prayed. Buying a baby grand is not a decision to be made lightly, and he understood and was there to answer each question or concern as it arose. He was able to make my dreams come true, dreams of the perfect satin ebony baby grand to grace our home and my heart as I play it for many, many years to come. Oh! And it arrived on Christmas Eve, topped with a big red bow! Rebekah S.
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Hale Ryan helped us find the perfect piano for our family! He is very knowledgeable about the manufacturing of each instrument as well as the nuances of the sound. We are so happy with our choice.
I've never purchased an acoustic piano before so I didn't really know what I was doing. Hale was very patient and showed me several different pianos over the span of about 2 hours and explained the differences between all the different makes and models. In the end I believe that I made a very informed decision and was very happy with the piano I chose, a Seiler ED-186 in polished ebony with nickel hardware. It's a beautiful instrument, has absolutely amazing tone, and the price fit my budget. I would highly recommend Metroplex Piano if you are looking for a new piano, just ask for Hale!
The store manager Johnny is so knowledgeable about the different brands, background and made of the pianos, very impressed! He is great and I get to test and enjoy all kinds of pianos
There are few things I dislike more than shopping, especially for big-ticket items. For example, I bought my last car online, just to avoid the sales room drama. So when we decided to purchase a piano I researched models and dealers to death to ensure I would be prepared and armed for battle. We met Hale at Metroplex and he quickly put us at ease....zero pressure. He showed us the pianos I'd asked to demo and let us play them without looking over our shoulders. He then suggested that we at least consider a few other instruments, not as an up-sell, but because he knew that there were likely instruments we might prefer that we hadn't considered. My wife and I are professional musicians, which Hale knew, so he understood we wouldn't be wowed by anything other than quality and value. We auditioned several other instruments and then left for home to consider our options. After a few days of research we decided to purchase one of the instruments we had not originally considered and felt confident that the instrument we chose was being offered at a terrific price. The purchase and financing was effortless and the delivery crew was courteous and professional. I really can't say enough positive things about our experience with Hale and Metroplex!
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