Plano, United States
1820 N Central Expy
N/A
+1 9724231300
Was given a room with no refrigerator, microwave or telephone. (We reserved a room with a fridge and microwave) They did give us another room, but it had used soap open on the counter and a bloody toilet. The man working refused to give us a refund and told us to contact booking.com. By the way, customers were coming in the office complaining about dog feces all over the sidewalks and even in the front lobby and common area. I know it's a cheaper motel, but at least clean the rooms and don't false advertise. I had to argue for over thirty minutes to finally get a refund. That's when I finally got to speak to a manager over the phone. When told the condition of rooms. I was extremely disappointed with my experience with Red Roof Inn and booking.com. Pics online looked nothing like establishment. I would of rated zero stars but site wouldn't allow.
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If you see a review that has more than one star then question if the review is real. This hotel is horrible. The sink was clogged. The walls are horrible. The baseboards are dirty. The floor is nasty. The shower has rust spots. They put the tissue inside of a rusty and dirty holder. Overall a DISGUSTING hotel.
Quiet and relatively clean. Never had an issue with bugs or improper maintenance at this location. Been using the facility for over three years. Management is very friendly and the help will do anything you need done. Great place to lay your head if you do not mind a place that doesn't over charge.
Love this place, every time I come to this part of DFW, I stay here. Great service, quite outside, no lot lizards around. They even have a 10 pm signs up so no late night parties that I have seen in my 4 different stays here. Would high recommend if you need cheap stay with quality service.
Didn't like it at all. Can't even pull out if the parking lot without being stopped by the police.. like just because we happened to stop here for the night.. must be a criminal.. felt harassed by the police just for going to the snack machine... Definitely will not be going back.
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