Plymouth, United States
2710 Urbandale Ln N
N/A
+19522008375
Very dissatisfied with the communication style and willingness to work with us. Only proceeds with the husbands approval. A woman can make the decisions as well. It’s 2020. Good luck with your business. We’ll be using someone else.
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Good: Site manager did generally communicate and respond well. Design process was good, BUT... Bad: Ten week estimated before work could start, actually was twelve weeks. 30 day estimated job length became 90 day actual on a very small bathroom. Work is all subcontracted and workmanship ranged from good to bad. See picture of custom cabinet installation. Did not inform me they were installing a different shower door than I ordered, then said there was nothing they could do about it.
It has been almost a year since they started my deck project and it is still not done. They installed the deck but were suppose to replace the stone gravel they removed and have not. I have called Bill the project manager. He told me they would be out in a couple of weeks. Well that was 4 months ago. Now he will not return my calls. I then called the salesman a month ago. He told me he would call Bill. Well still nothing. They are good at taking your money but not completely the job. Another side note, I asked them not to place the lumber on my grass ...they did anyways. It killed my grass. I asked about this also. Bill said they would fix that also. Guess what that never happen either!
Horrible location and such a small showroom however the service was very friendly and helpful
Quite a few of the planes didn't have information on them, so you didn't know what they were. I also the quantity of planes was lacking.
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