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Minnesota Tile & Stone

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Plymouth, United States

mntile.com
Countertop store· Marble supplier· Tile store· Granite supplier· Stone supplier

Minnesota Tile & Stone Reviews | Rating 4.1 out of 5 stars (5 reviews)

Minnesota Tile & Stone is located in Plymouth, United States on 1797 Xenium Ln N. Minnesota Tile & Stone is rated 4.1 out of 5 in the category countertop store in United States.

Address

1797 Xenium Ln N

Phone

+1 7632337060

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Service guarantee

Open hours

...
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Paul Krivov

As a contractor, it’s very important to have the correct information on the availability of a product. After placing an order I followed up 2 weeks later. They then told me that your tile is on back order. The frustrating part about it is that they never followed up or gave me that crucial piece of information until I reached out to them. Having my reputation on the line for their incompetence is frustrating. My clients rely on me as a professional to have access to this type of information. I did not. What initially was supposed to be a 3-4 week order came out to be a 6-7 week order. Our entire project is now on hold for 2 weeks because of one piece of crucial information they deemed to be not so important. In business you must be professional, Minnesota Tile & Stone is tainting that standard.

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Stephanie Thomsen

Went in to the Plymouth location and the sales lady wasn't sure about how to answer our questions so she referred us to Chris in the warehouse area. He was very helpful and able to answer our questions. He was great with customer service and we would highly recommend him. The lady we called on the phone for questions almost lost our business as she was not willing to work with us on price matching because we were not regular customers. As a DIY person doing one project at a time it's hard to be a regular. But they had the products we wanted that day so we made the trip. Thanks to Chris we will be returning.

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Jill Joyce

We had wonderful one on one attention and lots of help picking out coordinating tile in our budget. Highly recommend

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Juliana Pflugfelder

Terrible experience at the Plymouth location. I spent one hour choosing tiles for a fireplace project 5 weeks ago. The salesman took my phone number and email and committed to send a quote the day after. Never heard back. I called a few times. The store manager said they were investigating and would call back with a position - never heard back from her. Not even an apology. Complete waste of my time.

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David Karp

They are the leading distributor in our area. What sets them apart from all the others? Dedication to education and training. Providing installation company's the resources we need to stay educated about the products they carry and supply us with. Providing training for their staff too be knowable when working with customers. They provide a environment where you can feel comfortable working together as a team.

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