Port O'Connor, United States
2244 W Adams Ave
N/A
+1 3619834371
They always have great customer service and great places to rent! We love POC rentals.
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Awesome people. Always helpful and easy to get ahold of
Our vacation has just been ruined by port o'connor rentals. We have people from Virginia and Tyler, TX all family who came in just for this vacation. They gave the house to someone else, they say my card was declined and they had called. I had no voicemail or record of a message. The lady couldn't even read back my phone number to me so how could they have called if they can't even read my number? My credit card has never, ever been declined. I called a month ago to find out the square footage of home, left my name and message that we had booked the rental home and asked the woman to call me back, she never called me back. They pretty much called me a liar. I will never ever rent from them again. We have been renting from them every summer for a weekend for 7 years. The lady was very rude and kept talking over me, then her husband proceeded to tell us that's enough that WE were calling his wife a liar and we all left. Wow really nice.
I have lease from POC rentals for 20 plus years. Five years ago we bought a place and now POC rentals rents our place. I can't say enough good about them. Anytime I need something, they take care of it.
We have used this company for several years and have been satisfied. This year we stayed at one of their rentals at 3rd & Maple - a cute yellow house with wrap around porch described as 'a museum'... which yes it is like an antique store/museum once inside. Only good thing was the bedding felt clean and the AC worked great. The problem was that IT WAS FILTHY. Clogged bathtub drain with old soap scummy hair, dirty dishes in the cabinets, the dish scrubber's handle was so sticky it was gross to try to wash dishes. There was a 'set-up' type of thing in the fridge - a plate with three wine glasses and a wine bottle opener. One night I grabbed the opener and started to open my bottle and a stench of rotten fish stuck all on my hands! The bathroom has old used bottles of soaps/shampoos/conditioners all over - some already turning a yellow orange color. We're talking dried cracked bars of soap. A basket of hotel sized bottles that are half used/almost empty. Oh and not to mention there was patio furniture in the living room/tv area. Two large wooden rocking chairs placed in front of two sitting chairs with one couch. We needed places to sit so we moved the wooden rockers out to the patio to make room and the owner came and told us to put them back inside!! leaving us with two large rockers in the MIDDLE OF THE ROOM in front of the couch. this was RIDICULOUS. we had no room to sit around, play games, visit - we were awkwardly sitting in chairs crammed into this space. This is a SMALL house - storing patio furniture. My family was raised on a ranch - we don't expect luxury 5 star rentals - but when you reach down to see what is blocking the tub from draining and pull up the screen with what looks like a dead grey rat??? really? We just washed a 3 month old baby is that tub! The patio has many weak areas that when walking, you can feel it give - which did not feel safe. These people do NOT clean between renters!! it's disgusting!
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