Port Washington, United States
211 N Franklin St
N/A
+1 2629884099
Wheelchair-accessible entrance
I was able to locate the bike I was looking for at ZuZu Pedals. I live in Maryland and the shop is located in Wisconsin. Andrea the Manager and her staff were very helpful when answering my questions and working with me on the logistics to get the bike shipped to Maryland. They were truthful and fair with the transaction. The bike was delivered as promised and my purchase experience was positive. ZuZu pedals was sensitive to my concerns and committed to creating a positive customer service experience. I appreciated their effort and going the extra mile to make sure everything worked out as planned.
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This bicycle shop is impressive! Dropped a bike for repairs and it was done the next day. (Another area shop had said 3 weeks before they could even look at it) I listened to Jared with the customer ahead of me and was so impressed by his conversation, hospitality and connection to this gentleman who had just arrived in Port from North Carolina, on his bike! This first time customer will be back. And recommending everyone I possibly can to ZuZu Pedals!
Super friendly staff! I had passed by this business numerous times thinking that a small town bike shop was going to be much more expensive that a chain sporting good store. I was so wrong. A huge selection available and if they don't have it, they can order it for you. Highly recommend!
We came in off the street with 20 minutes left until closing. Didn't know what was wrong. The shift cable to the back derailleur had broken. It was quickly repaired and on our way before the doors were closed for the day. Wow! Never expected service so quickly and well done!
Very helpful people working there, but no one wore a mask. Crazy. Wish they would abide by the rules.
Deli
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