NexRep

NexRep is located in Portland, United States on 2 City Center. NexRep is rated 3.7 out of 5 in the category bpo company in United States. NexRep is a virtual contact center offering more than 50 years of combined experience in call center management. By utilizing an innovative work model, and leveraging the fastest growing workforce in America – home-based agents – we are changing the face of the $300+ billion industry. Unlike conventional call centers, NexRep recruits, contracts and certifies agents who work from home. This unique partnership allows us to support teleservices needs with an unlimited resource of experienced contact center professionals. We provide scalable, on-demand solutions to solve any challenge, no matter how big or small. NexRep leverages a US home-based workforce to deliver world-class customer service and sales. We’ve developed innovative new strategies to deliver the home agent contact center model, focusing on agent operations and sourcing that delivers professional agents who match client’s customer profiles. The result has been a fast growing and consistently profitable company, which attracts the best talent and delights clients and agents.