Hillsboro, United States
1333 NE Orenco Station Pkwy
N/A
+1 5032288392
Wheelchair-accessible entrance
Updating review. I originally left a bad review in response to getting very little help from both USPS and this store after a package disappeared with the tracking stuck at label creation. Perhaps I could benefit from more patience but now that the package is 2 weeks late I spoke with Mike from the annex again today and he was very helpful and apologetic, which is all I can really ask for. I've had good experiences here in the past and although this time wasn't as positive, they are being very helpful now in trying to rectify it and even went as far as to offer store credit to cover the amount of the item value not covered by the carrier.
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Super FAST service! I had a Power of Attorney that needed to get notarized and didn't know that there was a notary here where I could get the paperwork shipped as well. For two notarized documents I paid 20 USD. I honestly don't know if that's fair, but since I do this every lustrum? I didn't care much for the price. They can ship UPS, FedEx and DHL so it's very convenient. The P.O. Box is available only during office hours, 8 AM to 6 PM Monday to Friday and 10 to 5 on Saturday. The girl who notarized the documents also prepared the packages and she was very kind. I noticed that they do passport photos and have gift bags, as well as everything that would be possibly needed to finish a presentation. Definitely a place I'll keep in mind for the next time I need to ship anything. ( ͡ ͜ʖ ͡)
Would be 0 stars if I could. Zero customer service skills, guy at the front desk had a totally demeaning attitude.
Highly recommend! I have used this store for shipping, printing, copying, shredding and purchasing miscellaneous items for over two years for both my personal needs and the business I work for. The service is fantastic, 95% of the time I go in there is no line and the staff are friendly and knowledgeable. This place is a neighborhood gem! In response to the other reviews: Sure there is a markup over the (government funded) USPS for shipping but Postal Annex has MUCH better hours, is in a high rent district and you don’t have long wait lines. Also, I’m in the store about twice a week and while I’ve seen ill-mannered customers I’ve never once seen the staff be anything but courteous and kind in return.
This particular location and individual i worked with were disappointing. He was rude and cold. Very lacking in any customer service skills and co sidering the amount if money I spent in there and I was the one and only customer....will go elsewhere for future needs.
Convenience juxtaposed with poor people skills. In a rush and don't care how you are treated, ok. And to be fair, there is at least one employee there that is nice and helpful. She is y oung - hopefully she isn't in customer disservice training.
I called to ask about getting passport photos for my children and they recommended Walgreens because the pull-down screen for the photo background would be too high for the children. It's good to be honest.
We are so lucky to have this resource close to home. We go to the Orenco Postal Annex whenever we need packing, shipping, stamps, cards, office supplies, and printing. On several occasions we needed tricky printing jobs in a hurry and were beyond happy with the superior quality and efficiency. Here you find a winning combination of old-fashioned friendly service in a modern facility. Mike and his staff are simply the BEST!!
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