Poughkeepsie, United States
60 Market St
N/A
+1 8454863000
The new people that work there are much nicer & the system they implemented is much more faster and efficient than the previous one of waiting on line and other things even have online services now.
like
I have been waiting for 10 weeks for benefits. I have contacted them multiple times (never have they contacted me) asking for an update. Last time was a week ago when I was promised \by the end of the week\. That would have been Jan 8. I know they are busy with applicants, but really, 2 1/2 months???
The worker was on training and I hope he stays like he was today very empathetic and explains what I needed to do .
I would give zero stars if possible. Horrible and unhelpful organization.
I have had the displeasure of working with Barbara Swanson in the daycare department. I have written multiple letters describing my disgust for this woman and the work that she does not do. She made it so difficult for me, as a single mother, to receive assistance for childcare while i was working. I documented and recorded every conversation i have had with Barbara. Unlike the other social workers, barbara hounded me for documents that i provided multiple times. Documents that i found out was not needed in order to continue my case. Not until i went above her did she stop asking for time sheets every month, calls from my employer even after i gave letters on letter heads, and re certifications every 3 months. I had to take multiple days off to come to the office and appeal the decision. She is a very dishonest, cruel, and disgusting woman. I worked my tail off to be able to stop working with Barbara Swanson in the Daycare department of social services. Not until this woman retires or is fired will the DSS have a better name. I wish nothing but hard times for her, the same as she caused me.
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