Jackson, United States
2010 N Lamar St
N/A
+1 6013521886
Sears contracts out to them as well and I have been assigned the per my Sears Protective Maintenenace Agreement. They will not answer either phone . Sad! This is the first and last time
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Excellent customer service and quality care.
This is absolutely the worst company to do business with. They do not show up when they say they will, they do NOT return phone calls, they do not do what they say they will do. Tracy Powers is absolutely completely unreliable! I have been waiting of them to fix my washing machine for 3 weeks. Save yourself A LOT of time and HEADACHE and steer clear of this business!!!
I was really nervous about using powers repair because of the other reviews, but that is who samsung assigned for repair work. I have to say I was pleasantly surprised. I heard from them right away, they had the parts fast and came the very next day as scheduled and repaired my dryer. The technicians were very polite and even swept up the little bit of dyer lint that got on the floor during the repair. Happy customer and would definitely use them again!
Sears contracts out to them as well and I have been assigned them twice per my Sears Protective Maintenenace Agreement. First time they no showed my appt but thankfully I was able to get a Sears technician out....second time(and LAST time) they rescheduled me twice in two days! I have complained to Sears and will NOT have this company do any repairs in my home! I will say the receptionist was polite on the phone but I will not do business with them.
I am trying to gentile about this as I do feel taken advantage by this company. I will keep it simple in effort to properly warn others. Do not use this company. If I could give negative stars I would.
The business is great I have to go by and drop off some parts
Extremely poor service and communication. Was supposed to be performing warranty repair through home warranty. Technician came to assess after multiple calls. He sounded competent and was paid the 60 fee required of my home warranty and was to come back with parts for repair. Thats been 2.5 months ago and both I and the home warranty company have made numerous calls and were provided excuses. I warn any person or company to avoid Powers Repair in Jackson MS they have been less than honest and have provided no service.
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