Search Icon

Premium Spas & Billiards (Fredericksburg)

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Fredericksburg, United States

premiumspasandbilliards.com
Hot tub store· Billiards supply store· Hot tub repair service· Game store· Table tennis supply store

Premium Spas & Billiards (Fredericksburg) Reviews | Rating 3.8 out of 5 stars (8 reviews)

Premium Spas & Billiards (Fredericksburg) is located in Fredericksburg, United States on 1999 Carl D. Silver Pkwy. Premium Spas & Billiards (Fredericksburg) is rated 3.8 out of 5 in the category hot tub store in United States.

Address

1999 Carl D. Silver Pkwy

Phone

+1 5405481988

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
Write review Claim Profile
D

Douglas Doerr

We called for maintenance for our J-335 hot tub. Derek came over and removed the heater and thought to keep the water circulating because it was cold. The heater came in and Derek was over the next day to install, under less than ideal conditions. He called the next day to ensure all was OK. This is wonderful service.

L

Laura Sorter

I needed service done. It took me calling multiple times to get someone to perform service. Then the service tech didn’t tighten the hoses back properly and I had two inches of water in the bottom of my jacuzzi. When I called they wanted pictures. I sent them and the tech called me right away asking why I took pictures and was rude. The tech came out the next day to fix it but then said I’ll order another pump and replace the light for you too. He has never returned. I ordered a new cover in September and was told 4-6 weeks. I called last week to get passed along to another office for the status who never called me back. Such poor customer service.

C

Caitlin Coleman

We were able to order and have a hot tub delivered within two weeks which was fantastic given the long lead times at most places. There were a couple of hiccups with delivery but the manager of our local store, Kevin, was very responsive and worked with us to get everything fixed. Really appreciate the staff at the Fredericksburg location.

E

Eric_Vicki Boehler

The kids and I bought my husband an Olhausen table for his birthday. He absolutely LOVES it. He plays almost every night for a couple hours. The sales team was very informative and answered all our questions. They didn’t press us for a sale. Prices are very reasonable. We were able to choose felt and trim color to match our own decor. The accessories (cues, rack, balls) are excellent quality. All a great plus! The delivery/assembly crew came on time with a pre-arrival phone call. They were very courteous as well as meticulous, with a flawless assembly and ensured the table was perfectly balanced. I don’t write very many reviews but we are pleased!

A

angelia thornton

Ben was very professional,.kind and knowledgeable about pools tables. Excellent customer service. Thanks Ben. Can't wait to receive our pool table!

P

Pondscum Pond

Hassle free shopping. We have been there a few times with questions that they have answered every time. Finally made the decision to purchase our pooltable from them and we are very happy with the whole sales process.

R

Robert Griffith

They have the best customer service by far. I always go there to my spa chemicals. The team is very knowledgeable and gives it a personal touch.

P

Phil Nitzsche

I purchased a spa from Kevin approximately 2 months ago. From the moment I walked into his store just “shopping” I felt welcomed and educated without pressure to purchase. After a week or so, I returned to buy. Kevin made the process simple and pain free. He even helped me get an electrician out to wire up the unit. As a new owner to a spa Kevin has been supportive throughout the learning process. Thank you Kevin and Premier.

Top 10 companies in Hot tub store category in United States

Close