Princeton, United States
108 Nassau St
N/A
+16092529110
I had a great experience today finding a new pair of sneakers. The staff was friendly and attentive to my needs and helpful in suggesting shoes that would be a better fit for my feet. I left with a very comfortable pair of shoes that fit great. They also take returns within 30 days and have discounted shoes for sale that have been returned. My husband previously bought a relatively new pair of brooks for a great price.
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Great experience! Aaron was very attentive and helpful and got me exactly what I was looking for. For being so picky, I couldn’t believe I left with TWO pairs of shoes! The selection is great, highly recommend!
The guys that were working there were pleasant, if a little aloof, but the store itself has a pretty terrible selection of men's clothing. Worse yet, no fitting room at all... By the way, for all the \mom & pop\ vibes that the store gives off, it's owned by JackRabbit (which owns similar stores around the country). I'd expect better selection and something as basic as a fitting room from what's essentially a large national chain.
Got a pair and paid for it a week ago, received an email indicating the same. After a weeks goes by still no tracking number despite the store sales guy says the shoes will be there from one of our sister stores in 3 to 5 days. Then I decide to call the store on the 6th day asking why I didn't receive the tracking number for the shoes, Shelby who thought of herself the world Oh they coming from New Balance directly and it would be 12-14 days and then hangs up the phone. The worst customer service I ever received from a staff member who doesn't care for a company name like Jack Rabbit. A word of advice Jack Rabbit be careful of the staff that you hire since it could have a very profound impact on a customer.
My first time in Princeton. Long way from Somerset. Very congested area with both pedestrians and vehicular traffic. Difficult to find. Parking was a nightmare. Got a 40 ticket. However. The staff was courteous and helpful.
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